Top 5-Star Hotels in Tbilisi

Swimming pool, food was amazing, staff were extremely helpful, hotel room was stunning 😍 will definitely come back again! The late check in is a little disappointing but no problems at all!

A very presentable hotel in visual terms. Unfortunately, this is the case when the lack of service and virtue is damaging absolutely everything. It was in many countries with hotels of this concept, it is a completely different level. Not benign, not hospitality. There is no flexibility to customers. On the occasion we booked a tour company, next time we will definitely do it ourselves, and in a more soulful place. If the hotel claims to be a high-class hotel, there is a huge work to do with management, people and service. It is a pity that the project is expensive.

I happened to pass by and the hotel looked good, so I canceled my original reservation and stayed there. The breakfast is very good and the restaurant interior is luxurious. The room was in good condition, but there was a bit of noise because it was close to the road. I went because they said the swimming pool was open until 12 o'clock. I was a little taken aback when I heard that it would finish at 11:30 while I was using it. Other than that, everything was satisfactory.

This time we were disappointed with the choice of hotel: the hotel is tired and the service leaves much to be desired. This is our second time staying here. I liked it last time. We warned in advance that we were moving in after the wedding and we were on a honeymoon. At the reception they said that they saw our comment and offered us to pay for the wedding package. No amenities from the hotel. When asked about afternoon tea, they said that it was also a separate paid option. We had a club room which included coffee, tea and biscuits all day. There is no variety compared to other hotels. The room is very tired and needs renovation. We went to the spa. In a huge multi-storey hotel there is a small sauna for 6 people and the same hammam. The Jacuzzi didn't work. There are only 2 in the recreation area!! sun lounger The pool is on a separate floor and has cold water. Unfortunately, the hotel is not worth the money. We were left disappointed.

Very good, very quiet, the hotel's breakfast and service are quite good, there are indoor and outdoor swimming pools, children can play in the water very well, children are required to wear swimming rings outdoors.

This hotel have some issues the rooms are five star but the service and the food are definitely lacking a price point of over 100 dollars. The breakfast buffet food temperatures incorrect. When I got home the first day after my adventures at 6 p.m. my room wasn't cleaned. I was made really annoyed. Web down tell them to clean my room and waited in the lobby to do something that's already been done. .the hotels policy they say because of covid is not to clean your room! I've been on vacation for the last 45 days and this is the only hotel in three continents that hasn't cleaned my room on a daily basis. Also they have a pool but it looked so uninviting. There's no concierge and the staff don't know answers to basic questions about airlines or where to eat . This hotel is worth $75 a night maximum not over $100 a night. I always ask myself would I stay there again . The answer is no. It's hotel is not up to the service if it's price point period the rooms are very pretty though

I normally read reviews and go to hotels .Our expectations were little more for this hotel. First time went wrong with the reviews . From the first day we had issues which were never been fixed . We booked the hotel in advance but didn’t get what we booked for . To the front desk I asked they said they will do something as we stayed for 5 days but nobody fixed . We had a Lounge access but after 7pm there is not hot meal which was never mentioned. The Staffs in that Lounge are the best . Very accommodative & nice . Breakfast was just ok . In a 5* hotel the breakfast area staffs are just casual.Each day we ask for hot omelette but it never came and we have to go ourselves. On the last day the hotel manager or may be the supervisor was there while checkout . She asked how was our stay we explained to her but her reply was is it . Seriously is it a 5 * hotel . Only positive side is location. But paying so much and not getting the service is not worth. We went first time to Georgia but we had a real disappointment .

This is cozy, very nice small hotel. All personal speak English, service is very friendly, a lot of useful and pleasant details,elevator. Location is good , central.Clean, room has everything what you need (bathrobe,sleepers,safe), bar, restaurant on 6th floor.Breakfast was served in a very comportable room, good quality, elegant decorated with very tasty sparkling rose. Thank you!

The hotel is a short walk from the old town, the area has many visitors and cafes (I recommend PAUL) belonging to Freedom Square. A modern hotel with a beautiful design and an excellent restaurant with great views of the city. The room is clean and modern, the bathroom has a fantastic shower. The breakfast is excellent, varied and plentiful, especially liked that they cooked an omelet on site. The staff were courteous, friendly and exceptional service. I have to tell you about an incident that happened to me, at the end of the checkout, I forgot my AirPods Pro 2 headphones in the room. After I noticed that my headphones were lost, I contacted the hotel and after a while received a response from them that the headphones had been found and were waiting for me at the hotel reception. There is no doubt that the next time I go to Tbilisi, I will choose this hotel again!

I am regularly for business in Tbilisi and stayed in a few hotels. So far I have never been dissapointed. This is my first time in the Pullmann and I like it. I like its spacious rooms, great shower and especially a very comfortable bed. Breakfast is very good and staff are friendly, helpfully and fast. Have not tried lunch and dinner yet but looking forward to it!