Tianjin Golden Crown Hotel

I stayed at this hotel for one night during an overnight trip from Beijing, and I wanted to share my experience. Upon arrival, I took the subway to the hotel. The walk from the station was a bit challenging because the roads are currently being refurbished, which meant there were no markings. This made crossing the street quite confusing and a little unsafe! When I checked in, the staff member at the front desk didn’t speak much English. She handed me the room key without explaining which floor I was on or where the elevator was located, so another staff member had to assist me. The front desk was quite busy, as several guests were checking out at the same time. I also requested to include breakfast in my fee, but I don’t think she understood me. As a result, I ended up paying for breakfast the next morning. I arrived at 9 AM, but the selection was quite limited. I didn’t use the hotel facilities, but I did take a look at the gym and pool, which are open to the public. The shower in my room provided shampoo, conditioner, and shower gel, and having a bathtub was a nice touch! One thing to note is that the hotel is open to the public, which made it quite busy during my stay. There was a wedding happening when I arrived, and later that evening, I encountered a birthday party. This meant there were many non-guests around, which made me feel a bit uneasy, especially as a solo female traveler. Being in the elevator with some drunken guests was particularly intimidating when they tried to strike up conversations. Overall, I wouldn’t rate this hotel five stars. Also, keep in mind that there’s no massage spa available. While I didn’t order room service, there are options for both local and Western food, including pizza.

As a 5-star hotel, it was a very disappointing stay for our family. When we checked in, we were "upgraded" to another bigger room which turned out to be an apartment on the 23rd floor. The quality of the apartment was no better than a bad motel room. Everything looked very worn and dirty. Even the windows were dirty. The corridor leading to the apartment was worn dark and badly lit. We asked for our original room and was placed back in a small but decent room, although the cleanliness of the room was questionable. A lot of the facilities were old or not available and the breakfast was very ordinary. Trip advised we would only be charged a smaller deposit but instead we were charged RMB1000 (and had to pay a RMB30 international transaction fee) and our room fee was paid from the deposit (even though we already paid this fee with Trip). A refund is being processed but this made the experience even worse. The hotel is in need of a complete renovation. For the price, I would not recommend staying here. Most of the reviews on Trip of this hotel is not trustworthy.

The cleanliness is poor And breakfeast is not So good. They need To add more western food.