Guest User
January 12, 2025
They offered a room without a window, which was not in the reservation conditions.
When I requested an exchange, they said that the room suggested on Trip.com was like this, and that I would have to pay an additional fee to exchange, so I paid an additional 30 yuan per day and stayed in a different room.
This was the first time this had happened, and I was very upset, but
I had no other way to deal with it, so I just endured it.
There was no breakfast, and it was being repaired at another store.
I think it would be best not to choose it if possible.
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