Citadines Hotels in Tokyo

I recently stayed at the Hotel Gracery Ginza in Tokyo and had a delightful experience. I booked two rooms: a double and a triple. While the double room was indeed very small, this was the only drawback of an otherwise excellent stay. The rooms were reasonably clean and well-maintained. The hotel offers a cosy lounge in the lobby where guests can enjoy complimentary coffee, tea, and juice, which was a lovely touch. The staff were exceptionally friendly and helpful, always ready to assist with any queries or needs. Best of all, the hotel provides ice, warm and cold water, and vending machines on every floor, adding to the convenience and comfort of the stay. The location of the hotel is fantastic, being very well connected with many different train lines. All the train stations are within walking distance, making it incredibly convenient to explore Tokyo. Situated right in the middle of Ginza, the hotel is surrounded by a plethora of shopping options, from luxury brands to popular street brands and local favourites like Uniqlo, GU, and Muji. Don Don Donki, a popular store, is open until 4am, which is perfect for late-night shopping. Additionally, on weekends, the main road in Ginza is closed to vehicles, allowing pedestrians to enjoy a leisurely stroll. Overall, despite the small size of the double room, I highly recommend Hotel Gracery Ginza for its excellent location, friendly staff, and comfortable amenities. It made our stay in Tokyo truly enjoyable.

They gave us a smoking room and when we requested to change room , the staff at check in was very unhappy and asked us to contact our booking agent. She could not help as hotel was full . Even we turned on air cleaner and high speed air conditioning, the room was still smelling . We could only stayed in the room just to sleep as no other choice !

Great hotel close to stations and very walkable area with places to eat. Def recommend. A few things to note is that check in desk does close for the night. Other than that i dont see many flaws, rooms are spacious with nice views.

The hotel is close to metro station and walking distance to a few focal points. The room maybe a bit small but it's overall trends in Japan. I generally satisfied my stay right here.

Great location and just mins from shopping street. They have connecting room and perfect for out family of four . Room is small but I think it’s like most city hotel here. Friendly and good front desk staff. Breakfast is Japanese style, like small dishes style. But I hope there d be some simple western option like eggs & toast . Best of all I think the rate is reasonable given its holiday seasons. Id stay here again .

Had a nice stay at Mitsui garden, there’s a donki store just across the street. There’s not much amenities though, no gym or anything just a restaurant for breakfast. We had a nice view in our hotel room.

The hotel is magnificent, with the luxury of the last century. The rooms are comfortable and well equipped. After staying, you will feel the attentive service everywhere. Problems are dealing quickly and efficiently. If you sit near the window in the restaurant on the 17th floor, you can enjoy the view of Hibiya Park and the garden of Imperial Palace. Ginza is also within easy walking distance and Takarazuka Theatre is nearby. When you need a taxi, there is always one waiting to serve you. If you need to buy gifts, the underground level has everything.

The hotel is in great location almost at the center of Ginza. There are always taxi outside the hotel and subway exit just right next to the entrance. The room is in good condition and the staff is nice.