OMO5 Tokyo Gotanda by Hoshino Resorts

This hotel is very close to Gotanda JR Station. It takes only 5 minutes to get there in a straight line from the station. The hotel is newly built. The front desk is on the 14th floor. There is an outdoor sky garden and a coffee corner. There is hot water, laundry and gym on the 15th floor. I booked a deluxe room, which is big enough with two beds and a tatami that can accommodate three people. The room facilities are very new and the layout is reasonable. The service awareness of the hotel front desk is also relatively strong. Breakfast is a Japanese set meal and a Western set meal. I had a Western set meal, which included bread, sausage, stewed eggs, some vegetables and soup. You can take some salad or drinks by yourself. It is simple, but you can eat it. There are abundant businesses around the hotel, and it is very convenient to eat all kinds of delicious food. Gotanda Station is not a big station. You have to transfer to Shinagawa to go to many places, so it is not convenient enough, but the environment of Gotanda is not bad and it is worth a visit. If you are in a hurry, I still recommend Shinagawa. Let's talk about the shortcomings of the hotel. From this hotel, we can see all kinds of savings. There are no slippers, no water, and no daily necessities in the room. Daily necessities can be taken downstairs, but it is required not to wear shoes into the room. There are no disposable slippers, and there are no slippers in the bathroom. I think this is not environmental protection, but not caring about customer feelings. A hotel that pays too much attention to environmental protection is ignoring customers. At the same time, the savings and environmental protection he hopes for may not be achieved, because without slippers, some guests will unconsciously forget to take off their shoes, which cannot achieve the purpose of the hotel. At the same time, without slippers, they will wash their feet with towels and floor towels many times, which may far exceed the impact of a pair of slippers. There is no water in the room, not a matter of money, but for guests who originally wanted to rest, they have to go out and run. It is recommended that the management of this hotel wish it for themselves to feel it, and then they will know what it means to care about customer feelings and what is the cultural orientation of the hotel. There are also some decoration flavors in the room, which should not be seen in a brand chain hotel, because it shows that the decoration materials are too economical and there are risks. The view of the deluxe room I stayed in was very good.