Anonymous User
March 19, 2025
It stops at various stations and is quite far from the station. There is nothing nearby. You can try walking to Futakotamagawa if you have the stamina. The key point is that I couldn't take a shower after I arrived, so they told me to go to a nearby bathhouse. (It was already 11 or 12 o'clock at night. Didn't they consider safety? Didn't they consider business hours? Didn't they consider hygiene?) They said they would come to fix it at 10 o'clock the next day. I waited for a whole night, but there was no contact after 3 hours the next day. In the end, they said they couldn't come and asked me to continue to find a bathhouse by myself. They also said they would compensate me a few hundred yen per adult. But my time and disrupted schedule don't matter, right? In fact, even if it was repaired and water was injected, it would take 8-9 hours. I was already very easy to talk to, but in the end, my whole world was shocked! In the end, the problem was only solved after Ctrip’s official intervention. This is the worst booking experience I have ever had! I hope landlords like this don’t cooperate with big brands! Just lowering Ctrip's level!
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