This hotel is great if u like onsen. We like to use the onsen every night after an exhausting day walking. Then enjoy a free ramen or ice cream. There’s free small simple ramen each night on the 2nd floor, free coffee, at the lobby, yakult & ice cream (15th fl) ( during specific time slot’s) We never used our room shower cos it’s tiny. We go to the public bathroom where u wash up sitting on a stool, then enjoy the Onsen & Sauna. Free drinks available at a drink machine in the sauna, also toiletries like shampoo & such. At the ladies washroom u can choose from a selection of shampoo & conditioner. But u can’t use the onsen if u have a tattoo. On the 15th floor, washing machine available for free, u gotta pay to use the dryer, but is quite cheap, we used about 300 yen to dry a full load of clothing. There’s also free manga, & a smoking area.
U get pick up extra towels at the reception, also stuffs like toothbrush, razor etc.
Hotel is within walking distance to many kombini’s, supermarkets ( I recommend Seiyu) & Sunshine City. Room is quite small though, but we had no trouble with 2 large suitcases. I like it that u can open the window to get fresh air, & it’s not far from the Ikebukuro station where all the shopping, food & actions are! I love going to the food street at Loft & Parco. Tobu is also amazing with lot’s of food & the biggest Daiso in Tokyo. We used the airport limousine bus to travel to & from Narita. Bus stop is at Sunshine City Prince hotel, ( 5 mins walk all flat terrain).
I would suggest the hotel make extra space by hanging up certain things, like the hair dryer, television. The walls are very empty, there can be more hooks, planks available for guests to place their stuffs or hand up a bag or jacket.
I also have a slight complain about the water kettle in our room. It won’t stop automatically when at boiling point, we asked the reception to change it, she said the cleaning lady will. But we found out the next day the kettle is still the same! We gave up cos sometimes communication in English isn’t totally ok with some staffs & just manually switch the kettle off every time it boils.
But all in all just some minor bugs, we did enjoyed our week-long stay here & will certainly consider coming back!