Dingfu Hotel (Urumqi Tianshan International Airport)

Stayed for two days, the toothbrush was missing in the toiletries on the second day, and a few more combs were added. The child saw the extra combs and chased them out to the cleaning staff and said, "I will return the extra combs to you!" The aunt said angrily, " No more," the child didn't hear clearly, and said again, "Auntie, I'll give you back the extra combs!" At this time, the cleaning was very loud and impatient and yelled at the child in a scolding tone, you can take it back if you don't want it! "Because the child is young and ignorant, it is indeed a bit troublesome, but the school teacher taught the child to return the extra things! I understand that the cleaning staff work hard and the weather is hot and irritable. But as a mother and consumer, I cannot accept the child in Treated badly when doing one thing right. Every member of staff at the hotel represents the hotel as well as the face, and bringing a child in and getting them frustrated is more disgusting than finding a piece of **** on the bed in a hotel room.

Overall is not bad, the room size is quite large, and there is also a pick-up and drop-off service. But I, a girl, was sent to the airport in the morning. The driver's attitude was very bad, and he didn't help to move the luggage on and off the car. I felt very bad, as if I owed him to let him deliver it. It is hoped that the hotel will strengthen staff training, and those who are high-spirited can reconsider job suitability.

The environment and sanitation are very good

最近入住的鼎福酒店體驗超棒！從踏入大堂開始，就被温馨明亮的環境吸引，房間更是乾淨整潔，床品柔軟親膚，最讓我感動的是前台服務，辦理入住時，工作人員主動幫我提行李，耐心解答周邊景點和美食攻略；得知我行程較趕，還特意提前準備早餐打包。退房時發現落下充電器，前台第一時間聯繫我並幫忙郵寄，全程態度熱情專業，服務細緻入微。這次入住不僅住得舒服，更感受到了家一般的温暖，強烈推薦！下次來新疆還會選擇這裏！

這次入住鼎福酒店體驗挺好的 抵達酒店的時候門口小夥子主動幫忙搬行李撒的 ，前台辦理入住迅速，還主動講述本酒店詳細情況，酒店客房環境舒適寬敞整潔 ，再説了該酒店地理位置很好 離機場很近，酒店還有免費的接送機服務，餐廳的自自助餐也很豐富，餐廳服務員服務周到，會主動介紹新疆特色，是一家性價比很好的一個酒店 值得推薦。

幫朋友預訂房間，房費含單早，給酒店前台打電話諮詢早餐情況時，前台馬上説來辦理入住時會贈送一份早餐；酒店的接送機服務流暢，已多次我入住鼎福酒店。