Urumqi Galaxy Hotel (Xinjiang Medical University)

The room was too noisy. The hygiene is very unclean. The bathroom smells bad. It's still noisy even with the window open. I still get a headache if I don't fight. Takeaway food cannot be delivered to your room, you have to pick it up yourself.

I was pleasantly surprised that this hotel was okay when I came here with my friends! From the moment I stepped into the lobby, I was attracted by its elegant atmosphere. The staff were all very friendly and professional, and their service made my stay even better. The room is spacious and bright, the bedding is comfortable and soft, and the bathroom facilities are very clean and hygienic. In addition, the hotel's location is also very good. It is very close to attractions and business districts, which is very convenient. It was a real pleasure to stay here during this trip and I would highly recommend it to my friends and family. Thanks again to this hotel for the wonderful time!

The service attitude is very poor, especially the parking space was not resolved. They asked me to solve it myself. I parked the car outside and paid the parking fee myself. The experience was very poor.

This is the first time I got so angry about the parking issue. I walked around the hotel for an hour. I called the front desk and they said a car would be out soon and I could come in soon. I went back and forth three times. Then I parked my car about 500 to 600 meters from the hotel. I told the front desk that I wanted to check out. The front desk said they couldn't check out so late, so I just left. I booked this hotel because the hotel description said there was a parking lot. They do have a parking lot, but there are only a few parking spaces. It's just a kid's game. This stay was a terrible experience. Friends who have cars, don't book this hotel

How do you rate Ctrip? Can a hotel like this get four stars? You are corrupt internally. I went to the basement for breakfast at 9:50. No one had cleaned the tables, the chopsticks were not washed, and there was water on the plates. I have no idea if they were clean. There is nothing left to eat. The toilet seat in the room is not clean. I wonder how Ctrip rated it.

The hotel is too average, the check-in experience is very poor, the facilities are not as good as those of an economy hotel, the breakfast is also terrible, there is nothing to eat, and it is still cold. Except for the front desk staff, I really don’t know what to say about the others. I am really sorry for such a high room rate. I am very disappointed. It is a pitfall experience