Yunik Esports Hotel (Urumqi Nanhu Square Subway Station Branch)

It was two in the morning when I landed in Urumqi, and it was almost three when I arrived at the hotel. I had originally booked two rooms, and I had canceled one and reserved the other through the platform one day in advance (only one person was staying there). However, when I arrived at the hotel, the front desk told me that they had not received the cancellation. The front desk said that I should either book both rooms together or not stay at all. Repeated communication was ineffective and delayed me for half an hour. I was too tired to adjust to the jet lag, and it was snowing heavily outside, so I had no choice but to book two rooms. I will report this matter to 12315 later. (After entering the room, I found that it was a remaining room that could not be sold. As shown in the picture, this is an e-sports hotel. E-sports hotels don’t have computers?? No wonder they forced me to open it)

We originally booked two rooms, but we didn't arrive at the airport until after 2 a.m., so we contacted Ctrip to cancel one of the rooms. We had to catch a flight at 7 a.m. the next day. The stupid front desk clerk said he didn't know how to operate it and insisted on us opening two rooms, otherwise he wouldn't do it. He forced people to stay even if they didn't want to, and forced me to pay. That's fine. We asked Ctrip customer service to find out the situation from the store and they even accused us of being shady. We said that the three of us wanted to stay in the same room but she refused and asked us to open an extra room. Are we Duoqiong? The Ctrip level is all black diamond, but three of them are still squeezed together? The staff have not been trained, please train them properly. We will take the responsibility for your mistakes, but you still treat us like farmers who can't afford to open a room. This is really shameless.

Very good environment, the computer is also very smooth