Anonymous User
June 6, 2024
It has a sign of a five-star hotel but it is not even as good as a three-star hotel.
First of all, there was always someone walking upstairs when I slept at night, and the sound was very obvious and clear. The hotel is next to the street view. Even after we closed all the windows, there were still noises from outside, which really made me unable to sleep well for two nights. The sound insulation was extremely poor. Second: The room that was renovated 22 years ago still has a very strong decoration smell to this day. I changed rooms twice and there was still a pungent smell. The whole process took at least an hour. Third: There was basically no problem with hotel staff helping with luggage when we checked in. When we drove to the main entrance, we saw at least eight staff members standing outside the door waiting (I didn't know which big leader or executive they were waiting for). They were standing there talking and laughing, and they didn't take the initiative to help us with our luggage. The work quality of service staff needs to be improved! If I were to choose again, I would definitely not choose this one.
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