ErxiaojieCarrie
April 15, 2025
The biggest surprise in Urumqi should be booking this hotel. From the first moment we entered the hotel, we felt the enthusiasm of the service. Xiaomi, the handsome guy in charge of luggage transportation, was meticulous and thoughtful. Zhang Min, the front desk receptionist, was professional and considerate, with strong communication skills and high efficiency. When she learned that we were elderly people staying at the hotel, she was worried that it would be inconvenient for us to go out for breakfast in the morning, so she specially sent us breakfast coupons. The breakfast was also very rich. The breakfast manager on duty saw that we were in a hurry to catch up with our schedule, so he packed coffee for us. When we checked out and prepared to leave, the girl at the front desk ran out to give us a souvenir, a cute little panda. We only then learned that the owner of the hotel is from Chengdu. In short, the overall evaluation of the hotel is very high. Although it has not yet been rated, I have given it a super five-star rating. I will come again and recommend it to my friends. There are many good hotels nowadays, but not many with such high service quality. I hope it can be maintained.
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