Guest User
December 30, 2023
The hotel facilities are relatively new. The industrial design style in the lobby makes people feel very relaxed. The design in the room is simple and elegant, and all basic equipment is available. It is commendable that the hotel owner should be a fastidious person, and it can be seen that the hotel has specially hired someone to do Feng Shui.
The room hygiene, the surrounding environment of the hotel, and the services are basically impeccable. If there are any leftovers, it can be considered a relatively timely notification. As a hotel in this price range, it is quite satisfactory for business trips.
If I insist on saying that I am dissatisfied, there are two shortcomings. One was that I arrived at the hotel very late on the first night. I had just gone upstairs to see my friend off and wanted to go upstairs. The front desk insisted on calling the room. You are not supposed to call guests' rooms in the early hours of the morning. If necessary, I would call the front desk to help my friend clear the elevator. It was okay to call, but there was no phone in the room. It was a button embedded in the wall. Even if I hung up, I couldn't press it. The beeping sound of disconnection resounded throughout the room. The waitress couldn't figure it out when she came up, so she finally tried to change the room, but the sound could still be heard in the next room, so I suggested that she cover it with a towel or something so that she could rest tonight. I could tell that the young lady was embarrassed, so she took some drinks and snacks from the minibar to apologize to us. But I asked her to make a new room card and send it over. I don’t know if she didn’t understand. She told me to get the electricity card. If she couldn’t swipe the room card after dinner the next morning, she would have to go downstairs and make it again. It's very unprofessional not to give you a new room card. The girl on the day shift made the room card and asked me to write a good review, but she didn't mention it when it was time to hand over the shift. There was no record or note about the faults in my room. If I were a guest who complained and made trouble, wouldn't she take the initiative to write a negative review to me 😂 I’ve written a lot about the second shortcoming, so let’s make it short. There are not many choices for breakfast. There is a problem with the circulation design of the restaurant. There is no one direction for the flow of people. It always feels like you have to bump into others when taking things. It feels weird to turn left or right. Don’t Work hard.
Original TextTranslation provided by Google