Spa Hotel Elbrus

Convenient city center location with easy parking. Guests appreciate excellent spa facilities, including thermal pools, water park, and saunas. Highly valued outdoor hot pool.

The hotel is 3* and is in a convenient location. The people at the reception and in the restaurant are very kind and helpful. I cannot comment on the rooms and apartments in the "old" part. We were accommodated in the "new" part. The apartment was large, bright and warm. But, cleaning was practically completely absent. On the second day, the ashtray on the terrace was cleaned and that was it for three days. There were only two towels given that the booking was for three adults. The reception was very quick to respond and the towel was available in just a few minutes. This "new" part has a "warm" connection with the yard. But it's definitely colder in there than outside. That concludes all the negatives. As I mentioned above. Friendly and helpful staff at reception, spa and restaurant. The food was delicious and varied. Spa and pools are warm and we liked them. What would we recommend looking at? The sunbeds at the pool are very crowded and the worst thing is that there is no room to pass. There is a danger of someone falling into the pool. The tiles in the pools should be inspected and repaired. The directions did not help us much to find the apartment, and subsequently the direction arrows to the old part. Parking spaces in front of the hotel are practically nil, but the availability of an ground part under the new building is an excellent idea. We would visit the hotel again but we would like to stay in the old part and park in the ground parking under the new part.