Kashmir Wellness & Spa Hotel Adults Only

Lovely spa hotel, the athletics are amazing and very lix feeling. Slightly on the pricy side though.

A great spa hotel and a shef dinner. The hotel lookes beutifull

Great spa hotel! Clean, spacious rooms, modern decor. All you need in the room - from dental kit to shoe polish. Amazing breakfast and dinner with huge free salad bar. Great spa offering - indoor and heated outdoor pools, lots of steam, herbal steam rooms, indoor and outdoor sauna, infrared sauna, salt room, etc… Clean, well stocked with towels.

I really don't understand why the owners don't update the information about the hotel. It is a top 5 stars hotel, not 3 stars as it is written. I've been to 34 countries, and this is the best mountain hotel ever been to. It has also some Michelin accreditations. The service and the facilities in the hotel are the same level as the top 5 stars hotels in the Alps.

We were in the hotel in December 2024, as well in August 2025. Overall - the experience in December was much better and it seems that the level is going down. Especially in the SPA area. The restaurant is top. The service provided by the waiters is very good and professional. Rooms are ok. In the last 5 years, we have been in more than 30 hotels in Bulgaria. I can’t say that in any of them the beds and the pillows were better. So here I would say at least 4.5 out of 5. Yes, in the evenings there is no hot water, especially on the 3rd floor. That needs to be fixed asap. Two of the facilities in the hotel are just gorgeous. Namely - the Whiskey Bar and the Social Club. Here comes negative part - SPA: Extremely dirty plastic Jacuzzi. On top of that was not working day and a half. The other Jacuzzi was not working 2 days. The hot tubs in the small pool outside were not working as well. The 4 Jacuzzis in the forrest, called “Топила” were not hot at all. Manager states that the temperature is between 36.5 and 37.9, but there are two factors, which heavily undermine this statement: 1. They were almost always empty (compared to December, when we had to wait to go inside) and 2. At least 10 of your guests are saying that it feels colder and they expected the water to be hotter. Another point: When the internal Jacuzzi was fixed and turned on, why everybody was willing to go there? Literarily we had to wait on a queue. And it was the only hot water place in the whole hotel.