Vitoria Hotels with Airport pickup service

Great room, large and wonderful view. The garage service, currently charged, hinders and makes access longer. Free access to the garage floor was better. Reception is polite and and check in is quick if the guest has an early booking.

Estivemos de 01-04/02/23, fomos muito bem atendidos. O diferencial é o atendimento, especialmente do Hebany, garçom e da Roberia, recepcionista. Nos sentimos em casa! Nossa primeira vez no Espírito Santo e ficamos surpresos de ter praia e montanha no mesmo Estado e tudo pertinho, apenas tenham atenção ao radares na rodovia, são muitos.

After traveling for nearly 29 hours, we were greeted by Lucas Silva who got us checked into a room with a lovely view earlier than we dared hope for, so we could finally rest our weary bones. The room was very clean, bright, and nice. We had to drive 4 hours the next day so we relaxed in the rooftop pool and watched the sunset to decompress. When we stayed at the hotel on the way home, Mr. Silva again greeted us with a warm smile and even called me by name without even looking at the computer yet! (My last name is usually easily forgotten/hard to pronounce for most people, so that really wowed me). Then he said ”Welcome home” as he handed me the key to the same room we had before. I was beyond impressed with this sort of top tier customer service that I usually only get at very high-end hotels that are far more expensive than this one. For the amount of money spent and the quality of service, it would be hard to beat this hotel. I hope they give Mr. Silva a raise and/or a promotion, as he really exemplifies the gold standard of customer service that is rarely seen these days. I'll definitely make this hotel my stopover for any future trips to Espírito Santo and I'll recommend it to anyone visiting this area of Brazil! :0)

The room is great. Spacious and the bed very comfortable. The bathroom is good, but the shower is terrible, you can't take a shower without getting your hair wet. I stayed two nights and on the second night I started hearing a vibrating sound that sounded like a cell phone ringtone. It was a double tap, just one. It would vibrate once, a few minutes would pass, and then it would vibrate again. This made me very suspicious, because I didn't hear it the first day, but I didn't find anything in the room. The room does not have any sound insulation so you could hear everything in the hallway and in the room next door.

The hotel has been very good, the location of the hotel is very good, one corner has a pharmacy, the other has a great restaurant and in the surroundings there are several shops, bars, cafés and restaurants! Morning breakfast is very good!!! There are several options for fruit, cakes, bread and fit options too. We need to anticipate our breakfast due to flight time and the restaurant and cook staff were exceptional!!! Excellent experience!

Wonderful hotel.. attentionful people.. imperfect cleaning and very robust breakfast.. I will surely return

Excellent accommodation for family group: two suites, living room, outdoor. The apartment has bathrooms with hairdryer, there is a TV in each room and one in the room, fridge bar, microwave, tableware. The only point that deserves observation is breakfast, which is repeated, without many news and the very hot environment, because they do not connect the air conditioning.

Parabéns à Direção e funcionários, em especial a Maiara. Excelente atendimento. Acomodação, limpeza, café da manhã super farto, comida super deliciosa. Lugar super acolhedor, bom para estar sozinho ou com pessoas especiais.