Hanting Hotel

The room is clean and comfortable, the TV is easy to use, the service is attentive and thoughtful, there are many types of buffet breakfast, and it is only a ten-minute walk from Wuhan Station. I am very satisfied 👍

I booked this Hanting hotel specifically to catch the high-speed train. The hotel is a seven-minute walk from the west exit of Wuhan Station. The room is not particularly big, but it is enough for one person. I just don't know why the air conditioner stopped by itself at night, and I was woken up by the heat🫠

It's really unsatisfactory. The front desk staff had a sullen face and a so-so attitude. The room was small, and the TV lost signal halfway through watching TV, and no one dealt with it. The most important thing is that the dryer is broken. It can be used but it can't dry clothes. The front desk staff didn't remind me either. I washed my clothes only to find out that it couldn't dry. The robot in the lobby is also broken and can’t deliver anything. The overall experience is poor. It is the worst Hanting Hotel I have ever stayed in. I had very comfortable stays at Hanting Hotels in Zibo and Jinan a few days ago, but I didn't expect this one to be so bad. I originally booked the nearby LeFeng Hotel, but I specifically canceled it and booked Hanting again, but I didn't expect it to be like this.

The window of the room was damaged and could not be closed. The sound insulation of the room was very poor. The sound of the neighbor's hair dryer in the middle of the night could wake people up. We had informed the front desk in advance that the room needed to be quiet and odor-free, but the room we were assigned was still not ideal!

The room was OK, but the quality of the front desk staff on the night of August 3 was too poor. They deliberately induced customers to register as members and took customers' mobile phones to force them to register as members without their knowledge. This behavior is very bad and very infuriating. The service attitude is very unfriendly. Please notify the hotel and deal with it and inform the customers of the results!

The accommodation experience is really bad. Outside the window is the staff staircase, which is very noisy. It is better to have no windows. There is basically no sound insulation. Talking in the corridor is like talking in the room. And the floor above or below my room may be a restaurant. There has been the sound of chairs being dragged since 7 o'clock in the morning. I can't sleep at all even with earplugs. The room is not very clean. When I just checked in, I saw several hairs on the bathroom floor that were not cleaned up.