Guest User
June 22, 2023
Due to the epidemic, I have not been to Wuhan Tongji Hospital for more than three years. During my trip to Wuhan from June 19 to 22 this year, I felt like I had fallen into an ice cave at Meiyuan Hotel!
First, on the afternoon of the 19th, I took a taxi from the airport to the Meiyuan Hotel. It was raining, and the security guard did not allow the vehicle to enter. I had no choice but to get out of the car, carry my suitcase, and walk to the front desk in the rain. My clothes got wet. I reported this to the front desk. Inhumane, seven or eight waiters and the lobby manager didn't respond at all.
Second, after checking in at 8643, the front desk clerk pointed to the elevator to his left. When I went upstairs, I found that it was most convenient to take the elevator to the right of the front desk clerk. It shows that the waiter is not familiar with the room layout at all.
Third, after checking into the room, I found three problems: the Internet was not connected, all programs on the TV had to be paid to watch, and the cold water from the bathroom faucet was almost non-existent. I called the front desk and the switchboard many times. The first two problems were solved one after another, and the last one was solved. The problem was ultimately not resolved. The problem that the network is not connected is because there is one missing cable, and the problem that all programs on the TV must be paid to watch is because there is one missing remote control. There was a problem with cold water barely coming out of the bathroom faucet. The waiter came to see it and said there was no way to solve it. The cold water was connected to the pipe like this, and the flow rate was ticking. She couldn't do anything about it, which was maddening.
Fourth, the quality of breakfast has plummeted. In the past few years, the colorful and dazzling variety of breakfast was impressive. This time, it was deserted and monotonous. The waiters were bleary-eyed and the chef was playing with his mobile phone and grabbing noodles without washing his hands. It was disgusting.
Fifth, the professional quality of the waiters is not high. I stayed for three nights and told the waiter that there was no need to clean up the room and no garbage was produced. I only needed to change the garbage bags in the bathroom (only once every four days) and give a few bottles of water. This saved the waiter a lot of work. Reply He actually likes to ignore him.
Sixth, the store issued an invoice at 6:05 a.m. on the 22nd. The waiter worked pretentiously for a long time before telling me that the system was not good and the invoice was not issued for the time being. I needed to leave my phone and email address in the registration book and send me an email in the future. bill. I looked at the registration book and saw that many people had registered. If that's the case, why can't you just tell me? Why waste time?
Seventh, Meiyuan Hotel is undergoing construction all night in the courtyard. The noise is too loud and affects rest, which is illegal.
To sum up, I personally believe that the management level of Meiyuan Hotel has declined drastically. I feel that it has not reached the management level of county and township hotels thirty years ago. Apart from the location, it has no recommendation value.
Original TextTranslation provided by Google