ELONG Hotels in Xi'an

Very satisfied with this experience! From service to hygiene, every detail makes people feel attentive and thoughtful. The staff is enthusiastic, professional and patient in answering questions, which makes people feel warm. Environment: It is beyond expectations. Both the design and the environment are elegant and fashionable. Service: During the service reception, I felt full of speed and efficiency, enthusiasm, professionalism and speed. Especially when you need items, you can respond to problems quickly, which makes people feel a unique sense of exclusivity. Hygiene: Clean and tidy, with complete items, lotion, handbags, flashlights, disinfectant wipes, razors, etc., all small but complete. Transportation: Very convenient, there are subways, buses, and shared bicycles, so it is convenient to go anywhere. Facilities: There are laundry rooms, gyms, breakfast rooms, and free Hanfu experience in the lobby. Luggage can be stored for free when checking out. The number of cars is limited. After negotiation, we decisively let the parking space go. It is truly a one-time transaction, lifelong friends. In short, this choice is undoubtedly very wise. It not only meets the needs, but also brings unexpected surprises. If there is a need in the future, I will patronize again and recommend it to my friends around me to share this quality experience! Facilities: All-inclusive Hygiene: Clean and hygienic Environment: High-end atmosphere Service: Thoughtful and enthusiastic Shaanxi characteristic shadow puppet culture gift: Yes Shaanxi characteristic shadow puppet culture gift: Yes A cup of free coffee when checking in: Yes

This stay was absolutely perfect! From the moment we stepped into the hotel, we felt a sense of formality. Front desk staff member Yang Mengmeng was friendly and helpful with any questions. She also thoughtfully prepared a welcome refreshment. The rooms are simply elegantly decorated, with floor-to-ceiling windows offering panoramic city views. The intelligent lighting system creates a warm atmosphere, and the bedding is soft and comfortable, ensuring a good night's sleep. The bathroom has separate wet and dry areas and is equipped with high-quality toiletries, even the towels have a subtle fragrance. The hotel offers a wide variety of dining options. Breakfast includes both exquisite Western dishes and authentic local specialties, all made with fresh ingredients and delicious flavors. The gym is fully equipped with equipment, and the thoughtful laundry room and garment steamer are all available. Upon check-out, the front desk swiftly processed the check-in process and provided a practical gift. With such thoughtful service and excellent value, I highly recommend this hotel! I will definitely stay here again on my next trip!