Fairfield by Marriott Xi'an Chanba

Good service, free upgrade due to the room I booked being unavailable. Friendly staff at breakfast and cleaning manager

Excellent and clean. I would like to stay there from next time. I will definitely recommond others

Spent three nights at the hotel (October 2-5), two adults and breakfast was included in the room rate. Cleanliness and comfort, everything is perfect. The food in the hotel is good too, mostly Chinese food and a little less European, which is expected. The location is good in relation to the subway, 14-15 minutes walk. The only thing that caused resentment and slightly affected the comfortable stay was the denial of currency exchange (which was part of the hotel's free service). I had to go up four times and wait for a change of staff to be told at some point "you don't need to go to the bank, you can change dollars to yuan at our hotel since you are staying here". On the first day when I asked this question - the girl at the front desk said they don't have this service and said to look for Bank of China separately, then I approached another girl again the next day, to which she said that it is still possible to change currency with them, but you have to wait for my end date of stay with them. Then I went to the guy at the counter again in the evening and he said that currency can be changed even earlier, just wait until 9 am. Finally, the morning of the 4th day came and I exchanged dollars for yuan, they accepted a maximum of 200 dollars for exchange. This is probably the first ridiculous case in all my trips. Conclusion: be persistent in your desires and don't hesitate to remind the staff of what you need.