WALL Hotel Chang'an Designer Hotel (Xi’an City Wall Railway Station Hotel)

I like it very much. The service is very considerate. It is suitable for business trips. Interview receptions are all completed here.

I came to Xi'an and stayed at Wall Inn Chang'an near the city wall again. It felt like home. The housekeeper was as enthusiastic as ever. The bed and pillows in the B&B were so so so comfortable. It is so important to have a good night's sleep. I really want to ask if I can buy the same ones. It was Valentine's Day and when I returned to the room at night, I saw the roses and Ferrero Rocher chocolates carefully prepared by the housekeeper. It was so sweet! All toiletries are Jo Loves by Jo Malone. The digital shower system has a lot of water and displays the bath water temperature in real time. You can adjust it to your favorite temperature every time without having to try hot and cold. The location is inside the north gate of the city wall and it is very convenient to take a taxi anywhere. Anyway, I will live here permanently when I come to Xi'an in the future!

Facilities: convenient transportation, complete supporting facilities Hygiene: This is what I care about most, and I was not disappointed Environment: Very nice, I feel good when I come here Service: The little brother helped to carry the suitcases up and down. The recommended restaurants were all delicious. If you didn't want to go downstairs in the morning, the little brother would help deliver breakfast to the room. It was really great.

A serious mistake! If you have high requirements for room hygiene, service and transportation, please take a detour! Let’s talk about hygiene first: I also saw unanimous praise for cleanliness in the comments section. Moreover, we chose this hotel because it just opened in 2004. We arrived at the hotel at around 12:00 in the morning due to flight reasons. When we went to the room to use the toilet, it was an automatic toilet. When the lid was automatically opened, we found that the toilet had not been flushed! I was really shocked when I lifted the second cover! The entire toilet seat is covered in urine from the previous customer! ! ! I exploded! Didn't use the toilet all night! I contacted customer service but there was no response. I understand that it's a B&B, unlike a hotel that has 24-hour customer service. The next day, I asked the customer service again to clean the toilet, and I checked it as soon as I returned to the B&B the next night. Well done! Just wipe it with a dry paper towel! Why would I know? There are traces of liquid left by wiping with dry tissue! We are all people with life experiences! You can see it at a glance, why do you treat others as **? Isn't it your job to keep the room clean? Do you still want me to clean up for you? I am speechless! ! ! Everyone came in, but they didn’t even change their toothbrushes and towels! All the water from taking a shower in the bathroom leaked onto the toilet floor next door, making it wet! The gaps in the partition floor are not waterproofed! My friend's whole body started to itch and red spots appeared on the first night he slept in that room! The next day I asked customer service to come up and change the sheets. Second point about service: I just said there is no 24-hour customer service, forget it. I booked two rooms for three nights, and my friend's room came with two bottles of water! There is no hair in my room! When I gave feedback on toilet hygiene, I mentioned that the room did not provide drinking water, but when I went back the next night, there was still no drinking water! Why is my room not equipped? Why are the feedback issues not resolved? I really don't want to be greedy for your bottle of water. The key point is that there is no convenience store near your place, and there is no one at the service desk! I got off the plane and returned to the hotel late at night and didn’t even have a bottle of water to drink. I was really speechless! Third, in terms of transportation: the entire road in front of the door is a one-way street! Very inconvenient! The whole road is eerie at night! There is no convenience store nearby! There is no restaurant to eat! Looking out the window is a large city wall! 360's B&B is worse than 200's of hotels! ! ! I am really convinced! ! ! I didn’t take any pictures of the toilet! So disgusting! I only took a picture of the corner of the room when I entered the door.

The first floor is a bar, and the second floor (basement 1) is accommodation. It is not recommended for those who like quietness. The room is not soundproof enough and the hygiene is average. I really mind having hair on the bath towel. The breakfast was very simple so I didn't eat it. I asked and found out there were steamed buns, eggs, and steamed bread but no porridge.

房間舒適 公共區域比較巴適 免費美式