Best Hotels in Xi'an, China – Compare Prices, Reviews & Book Online

"The location is incredibly convenient. Right across the street, there's a paid shuttle bus to the Terracotta Warriors, and the subway station is next to the hotel, making it easy to get to many attractions. There's also a large shopping mall directly opposite with plenty of dining options. Overall, the service was quite good. The only downside was the in-room facilities. When we visited, there was a significant drop in temperature, and the room's thermostat wasn't easy to adjust, so it got a bit hot at night. Another area for improvement is that when I checked in, I mentioned to the male front desk staff that a family member would be celebrating their birthday during our stay and I wanted to arrange a surprise. He said the manager would call me back later, but I never received that call. However, this didn't significantly impact our overall trip, and I would still recommend staying here."

"I was recommended by my friend to stay at Novotel Bell Tower. At the Level 2 check in counter we were greeted warmly by Ms. Sharon He Yun (何云). Check in was seamless and service was 5 stars. Sharon offered warm milk to be delivered to our rooms before we turned in and guided us on some good eateries. Definitely helpful in a cold, night winter night as first-timer to Xi'an. The other staff worth mentioning is Ms. Jennifer Guo. She was kind and helpful to young guests and treated my teenage girl with respect and assistance as would any adult guests. Room condition was superb, clean and cosy. Amenities were sufficient. Things you ordered get delivered by robot! Toilet seats has warming function and remote flushing. Location is great, near to lots of eateries and a stone throw away to Hui Min Street (回民街)。 Take a walk to Luo Ma Shi (骡马市）too. Novotel is 45 min away by car to the Teraotta. If you book the local tour remember that the performance is not included in the package. It'll cost about RMB350 extra to watch, but hey, you came all the way here and it was worth it. Overall experience starting from the great staff in Novotel will definitely bring us back to Xi'an and this hotel again."

"Highly recommended for Xi’an. Great location. Tourist attraction; Bell tower, drum tower, muslim street by foot. The shuttle bus to Terracotta Army also easy to access, just some metres away from hotel entrance. One thing disturbing on the first night, there was a music play at some place around the hotel, and it was so loud."

"This is by far the best hotel we have stayed at in China so far. The location is excellent, the rooms are very well appointed and beautifully furnished, and the breakfast offers a good variety of both Chinese and Western options. Most importantly, the service was outstanding. A big shout-out to Star from the service team, who was incredibly friendly and helpful. The hotel serves a warm Chinese dessert soup every evening, which was perfect after a cold day. The staff were extremely attentive and noticed that I usually packed three bowls for my family of four. On the second night, when I was alone and speaking with another staff member, they kindly offered to help pack the dessert to go—and even remembered to pack three bowls for me, just like the night before. That level of attention really stood out. The staff also brought snacks up to our room later, and the hotel provides small daily gifts such as facial masks, which was a lovely touch. With superb service and excellent facilities, I would highly recommend this hotel to anyone visiting Xi’an."

"We cannot recommend the Hilton highly enough. The location is excellent. The breakfasts are very good value for money. Laundry is a same day service. Staff are exceptional. A front desk lady, Jane, helped us with bookings to local attractions and went way beyond what anyone could expect to ensure a top class experience. Kitty, a manager in charge of front desk, was equally helpful. Staff cannot do enough for you. At one stage, we were called to check everything about our stay met our expectations. Service excellence in every respect"

"I booked the hotel last minute but the owner immediately came pick me up from the airport and the room was ready and clean for super reasonable price. thanks for your hospitality!"

"Excellent location, close to many tourist attractions and shopping malls Metro exit is right in front of the hotel, making transportation very convenient Friendly and helpful staff with great service Clean and comfortable rooms Hotel offers free parcel storage/collection service, which is very convenient Breakfast is good with a nice variety Great value for money, highly recommended 酒店地点非常好，靠近多个旅游景点和购物中心 地铁出口就在酒店正前方，交通十分便利 员工服务态度友善、专业，整体体验很好 房间干净整洁，入住舒适 酒店可免费代收包裹，对旅客非常贴心 早餐选择丰富、味道不错 整体性价比高，非常推荐入住"

"I chosen this hotel because it was cheap and I had to just stay a few hours before I leave for airport. It's very nearer to the airport. The hotel offers complimentary airport pick-up and drop for 24 hours. The hotel owner himself gives this service. Very nice gentleman. But it's located in a kind of typical chinese residential area where local residents have converted their homes into transit hotels. Nobody speak and understands english in whole of this area. Foreigners should avoid. Only Chinese food restaurants are available. The only attraction is free airport pick-up and drop."

"The hotel offers airport shuttle service, which is incredibly convenient. It's also very close to the Muslim Quarter and the Bell Tower, making transportation a breeze. The nearby food options are great too. We especially loved the complimentary fruit delivered daily, the apples were particularly sweet and fragrant. The hotel provides breakfast, afternoon tea, and late-night snacks, and our room was stocked with Bingfeng and Coke every day. The overall environment is excellent, and the staff are very polite and attentive. It was a truly memorable trip. Thumbs up to the staff at Mercure Xi'an! Airport shuttle for two: Very convenient Afternoon tea for two: Delicious Mini Bar: Unique Facilities: Brand new Cleanliness: Good Service: Fantastic and very polite"

"Excellent service and ideal location My stay in the Red Level room at the Gran Melia Xi'an was exceptionally pleasant. The hotel boasts a very convenient location—the city's main attractions, such as the ancient city wall and the Bell and Drum Towers, are within walking distance. I would like to specifically mention the wonderful breakfasts with a great variety of dishes. I extend my sincere gratitude to the entire hotel staff, and especially to the Red Level executive lounge team, for their impeccable service and attention to detail. A special thank you to Daisy Liu for the heartwarming congratulatory letter—it was a very kind gesture that created a truly welcoming atmosphere. I highly recommend this hotel for a comfortable stay in Xi'an Отличный сервис и идеальное расположение Проживание в номере Red Level в отеле Gran Melia Xi'an оставило исключительно приятные впечатления. Отель находится в очень удачном месте — основные достопримечательности города, такие как древняя стена и барабанная башня, находятся в шаговой доступности. Отдельно хочу отметить прекрасные завтраки с большим выбором блюд. Выражаю огромную благодарность всему персоналу отеля, а особенно команде представительского этажа Red Level, за безупречный сервис и внимание к деталям. Отдельное спасибо Дейзи Лиу за тёплое поздравительное письмо — это было очень мило и создало по-настоящему домашнюю атмосферу. Однозначно рекомендую этот отель для комфортного пребывания в Сиане."