Microtel by Wyndham Xi'an Beilin

This is my first review of a hotel. The decoration and service are good. However, the sound insulation is very poor. I could hear the people next door clearly until five o'clock in the morning. The sound of running water from the heater kept making it impossible to sleep. Moreover, the toilet has a bit of a bad smell, which really makes it difficult to sleep. I hope it can be adjusted quickly. The main purpose of staying in a hotel is to have a good rest. How can I sleep with this?

Facilities: The room has all the necessary configurations, and the hairdryer is very useful! Hygiene: Comfortable, clean and tidy! Environment: The hotel is like a courtyard, very quiet at night, and very convenient for travel. It only takes less than 10 minutes to walk to the subway entrance, Xi'an Museum, and Small Wild Goose Pagoda! Service: Service is the highlight of this Wyndham! From the lady at the front desk to the lobby manager to the lady and chefs in the breakfast room, everyone is warm and kind, and the service is super thoughtful and meticulous! When I come back from playing outside every day, I feel like I'm home, so warm and comfortable! Although there are not many varieties of breakfast, we have almost tasted all the specialties of Xi'an in just a few days! One day I saw that the apples in the lobby were fresh and beautiful and I took two to eat. It turned out that the lobby manager remembered this and specially prepared a bag of apples for us to take home on the day we left. Oh my god, I was so touched🥹I will have relatives and friends in the future I highly recommend staying here if you go to Xi'an! Thank you! It rained all the time during the few days I went to Xi'an, and Huashan Mountain was closed due to heavy snow, but the warmth of Wyndham made up for my inner regret! See you next time!

The room is small, and the room was not cleaned one day after staying for a few days! The service really needs to be improved! The price-performance ratio is really average! The service of the same hotel should be better than this one!

The front desk service was very attentive and the attitude was very good But the location of the hotel is not very good. It is next to the kindergarten and you can wake up in the morning without setting an alarm clock.

初次帶娃來這裏玩、選擇入住的酒店還挺好、交通便利，距離小雁塔，鐘樓、鼓樓都很近，小寨，大雁塔都在一條網上，酒店服務也很到位，晚上帶娃9點多鐘入住，前台服務挺熱情，給我幫忙拿行李、帶領我找到房間、總體感覺還是蠻不錯👍。

酒店地理位置優越，附近就有地鐵站，外出遊玩很方便。酒店環境温馨，房間明亮整潔，很衞生。設施設備都很新，體驗非常棒。前台熱情專業，尤其小羅很熱心的給我們介紹出行路線，服務態度非常好，下次還會來！