Guest User
May 19, 2025
This time I was completely attracted by Yan Zi, the front desk lady at the hotel! From the moment I entered the hotel, she greeted me with a warm and professional attitude, patiently answered all kinds of questions about room types and breakfast time, and also recommended nearby attractions worth checking in. The service was meticulous. When I checked out, I urgently needed to issue an invoice. I was worried that it would delay my trip, but I didn't expect Yan Zi to have superb business ability, skilled and quick operation. In less than 5 minutes, she issued the invoice and handed it to me, and took the initiative to remind me to check whether the invoice information was correct. During the process, she always kept a warm smile and whispered to ask if there were any other needs. This serious and responsible work attitude made people feel at ease. The whole stay experience became particularly comfortable and pleasant because of Yan Zi's service. She used practical actions to interpret the standard of high-quality service, which made me feel full of sincerity and care. I strongly recommend this hotel, and I have to call Yan Zi's efficient service!
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