Mercure Xi'an Downtown
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Xi'an
Mercure Xi'an Downtown
No. 8 Xixin Street, Xincheng District, Xi'an, Shaanxi, 710000, China
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Last booked 12 mins ago
Highlights
Varied breakfast
Excellent service
Free parking
Sparkling clean
Ideal locationShow More
Amenities
GymFree
ParkingFree
Airport shuttle pick-upFree
24-hour front desk
Luggage storageFree
Restaurant
Taxi booking service
Service robots
All Amenities
Property Description
Mercure Xi'an Bell Tower is located in the center of the ancient capital of Xi'an, adjacent to the landmark Bell Tower of Xi'an, the ancient city wall of Xi'an, shopping paradise Kaiyuan, Century Golden Flower, Parkson, New World Department Store, etc. Dining, entertainment and other living facilities are complete, the air is fresh, and the environment is beautiful; it takes about 10 minutes to walk to the Bell Tower of Metro Line 2, and about 15 minutes to Metro Line 1, which is a good choice for tourists.
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9.6/10
ExcellentThe hotel provided an exceptional and memorable stay, surpassing all previous experiences in China.
All 3,926 Reviews
Surroundings
Metro: ZHONGLOU
(740m)
Metro: Beidajie
(1.0 km)
Airport: Xi'an Xianyang International Airport
(36.8 km)
Train: Xi'an Railway Station
(4.6 km)
Train: Xi'an North Railway Station
(14.8 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Family Friendly Smart Room (2 Beds)
1 Double bed and 1 Double bed
51m² | Floor: 2-12
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Boutique 2-bed Room
2 Single bed
30m² | Floor: 2-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Superior Double Room
1 Queen bed
28m² | Floor: 2-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Guestroom (2 beds)
1 Double bed and 1 Double bed
51m² | Floor: 2-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Honorable Double Bed Room
1 Queen bed
45m² | Floor: 2-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Superior Room (2 Beds)
2 Single bed
30m² | Floor: 2-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Boutique Double Room
1 Queen bed
26m² | Floor: 2-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Family Room
1 Queen bed and 1 Single bed
45m² | Floor: 10-11
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Standard Twin Room (No Window)
2 Single bed
30m² | Floor: 2
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Deluxe Double Room
1 Queen bed
28-30m² | Floor: 2-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
Standard Double Room
1 Double bed
26m² | Floor: 2-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Deluxe Room (2 Beds)
2 Single bed
32m² | Floor: 2-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
9.6/10
Excellent
3926 reviews
Verified Reviews- Cleanliness9.6
- Amenities9.5
- Location9.5
- Service9.6
Average for similar properties in Xi'an
Swamy
May 4, 2025
Hotel common area, restaurant and room are clean.Hotel is located at walkable distance from iconic Bell and Drum towers.Liked the spacious clean bathroom. Lot of eateries around.I love water bottles kept at the lift entrance to take what is needed.Lobby area tea,juice and light snacks are always available which is nice.Super friendly staff.Breakfast is very good and value for money.Overall I was happy with the experience.
Denzchy
March 19, 2025
The hotel itself is beautiful and stylish, same as the rooms. Also, the rooms are super clean. Staff were friendly and helpful. The breakfast was decent.
The location of the hotel is around a 10 minutes walk from the bell and a 2 minutes walk from the metro station.
Usually the rooms are very quiet and comfortable, BUT there is a very loud melody and long playing from 6am, every full hour until 10pm. Every day I just slept 5-6 hours because I woke up 6am due to the noise, then woke up again 7am. I know its not the hotels fault for this melody to exist or be played, but its very difficult to deal with, especially when you have a light sleep.
Spirit_stone
March 23, 2025
*NO AIR CONDITIONER*
Okay it says ventilation on the app, however this is the Mercure. What do you mean no AC? The staff were helpful telling me to just “open a window”. And showed me different rooms to try find a cooler room. However one smelled of smoke and the other was facing the same way and on the same floor. Honestly it’s not the staffs fault it’s the companies. I cannot imagine staying here in the summer. I had one of the worse sleeps the second night. The hotel is nice, breakfast was fine but not being able to control the air is stupid. I’ll be fine even if they had fans to rent.
Loon Aun
December 19, 2024
A good hotel with good service and location. Hotel provide plenty bottled water in lobby and at floor level. Hotel also provide snacks in the lobby too
Guest User
May 7, 2025
The hotel provided an exceptional and memorable stay, surpassing all previous experiences in China.
Revathi
May 7, 2025
This was in a good location, close to a metro line (I walked with my luggage to and fro) and to the Muslim Quarter. The room I booked was spacious and well maintained, and my cleaning lady was an absolute delight making sure to leave extra bottles of water and arranging my slightly messy table for me.
But the walls here are thin and I kept getting woken up by my loud neighbours slamming their doors or their noisy children yelling in the corridor. The reception staff here barely speak any English and you will struggle even with a translator app, so just be forewarned. A good example was how I had a small issue with my sink, which was easily and quickly resolved so kudos, but they couldn’t understand me when I tried to call down and explain. I had to go downstairs and try to explain using my Google translate which was an imperfect endeavor and took some back and forth. The staff are super helpful and pleasant but it’s just a difficulty to communicate or seek help on how to get to tourist spots etc.
Guest User
April 24, 2025
We loved our stay .. rooms are very clean and spacious. The front staff was sweet and helped us on multiple occasions. Can recommend!
Xiuxian
April 16, 2025
Excellent service by the hotel. There’s cold air conditioning after 10 April. A lot of free bottles of good mineral water all around the main lobby and lift lobbies. Delivery parcels will be placed in deposit room to pick up. There’s robot to send food delivery up to your room. Free washing machines and dryer (2 each) and gym was bright and good. There’s supper (usually porridge) till 10pm and also some snack to bring on your way out. Service staff are friendly to the extend of asking them to help you put the wet clothes into the dryer. Will return to this hotel. If you’re looking to walk around for supper or street snacks, the location might not be the best but is 500m walk to the Muslim street
JHYKS
April 15, 2025
The hotel provides free self laundry service. Location is convenient, 10 minutes walk to Bell Tower. Easy to get around via metro.
Services & Amenities
Most Popular Amenities
Gym
Free
Parking
Free
Airport shuttle pick-up
Free
24-hour front desk
Luggage storage
Free
Restaurant
Taxi booking service
Service robots
Conference room
Additional charge
Secretarial services
Playground
Wake-up call
Wi-Fi in public areas
Free
Laundry room
Gym
Restaurant
Conference room
Playground
Restaurant
中西自助餐厅
Style: Buffet
Cuisine: Asian
Open for: Breakfast
Special dietary options: Vegetarian
Ambience: Romantic
Dining options: Property guests only
Business hours: [Mon - Sun] 07:00-10:00
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Free
Transportation
Taxi booking service
Airport shuttle pick-up
Free
Business Services
Conference room
Additional charge
Fax/copying service
Additional charge
Secretarial services
Front Desk Services
Tour and ticket booking service
Safe at front desk
Luggage storage
Free
Wake-up call
Concierge service
24-hour front desk
Express check-in and check-out
Lockers available
Self check-in kiosks
Translation tools available
Languages Spoken
Chinese (Mandarin)
Public Areas
Elevator
No smoking in public areas
Smoking area
PA and sound system
Non-smoking floor
Water purifier
Ventilation system
Humidifier
Vending machines
Service robots
Health & Wellness
Gym
Free
Cleaning Services
Laundry detergent
Clothes steamer
Laundry room
Facilities for Children
Playground
Children's slippers
Children's toothbrushes
Children's toys
Safety & Security
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Self check-in kiosk
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 5 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:00 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–11 years old | CNY 28.00 (approx. AED 14.31) per person |
Children 12–17 years old | CNY 58.00 (approx. AED 29.64) per person |
Adult | Buffet:CNY 58.00 (approx. AED 29.64) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2019
- Number of Rooms: 218
Mercure Xi'an Bell Tower is located in the center of the ancient capital of Xi'an, adjacent to the landmark Bell Tower of Xi'an, the ancient city wall of Xi'an, shopping paradise Kaiyuan, Century Golden Flower, Parkson, New World Department Store, etc. Dining, entertainment and other living facilities are complete, the air is fresh, and the environment is beautiful; it takes about 10 minutes to walk to the Bell Tower of Metro Line 2, and about 15 minutes to Metro Line 1, which is a good choice for tourists.
The hotel is cross-owned by the French hotel giant Accor Hotel Group and China Huazhu Hotel Group. The hotel has more than 200 first-class facilities, elegant and comfortable, spacious, bright and diverse guest rooms, a gym, and a self-service laundry room. In the elegant and romantic environment, you can also enjoy delicious and convenient buffet items, all kinds of snacks, drinks and desserts in the restaurant combining Chinese and Western.
The hotel has a variety of meeting rooms of different sizes with complete equipment and facilities, which can undertake various forms of meetings, theme banquets, cocktail parties, parties, business banquets and other services. Whether you are staying for business or traveling, here will provide you with all-round and high-quality services, so that you can enjoy a comfortable leisure and rest.
The hotel is cross-owned by the French hotel giant Accor Hotel Group and China Huazhu Hotel Group. The hotel has more than 200 first-class facilities, elegant and comfortable, spacious, bright and diverse guest rooms, a gym, and a self-service laundry room. In the elegant and romantic environment, you can also enjoy delicious and convenient buffet items, all kinds of snacks, drinks and desserts in the restaurant combining Chinese and Western.
The hotel has a variety of meeting rooms of different sizes with complete equipment and facilities, which can undertake various forms of meetings, theme banquets, cocktail parties, parties, business banquets and other services. Whether you are staying for business or traveling, here will provide you with all-round and high-quality services, so that you can enjoy a comfortable leisure and rest.