EASTERN HOUSE(Near Bell&Drum Tower City Wall)

Very nice hotel for family. Good service. Special thanks for CiCi and Jin-Jin for their hospitality. Breakfast was good and venue is clean. Highly recommended.

Amazing hotel, great location. We loved the free afternoon tea and water. Breakfast was decent. Would definitely stay again. Very, very helpful and accommodating staff, some spoke decent English. Thank you Star for the visit and your hospitality

This is by far the best hotel we have stayed at in China so far. The location is excellent, the rooms are very well appointed and beautifully furnished, and the breakfast offers a good variety of both Chinese and Western options. Most importantly, the service was outstanding. A big shout-out to Star from the service team, who was incredibly friendly and helpful. The hotel serves a warm Chinese dessert soup every evening, which was perfect after a cold day. The staff were extremely attentive and noticed that I usually packed three bowls for my family of four. On the second night, when I was alone and speaking with another staff member, they kindly offered to help pack the dessert to go—and even remembered to pack three bowls for me, just like the night before. That level of attention really stood out. The staff also brought snacks up to our room later, and the hotel provides small daily gifts such as facial masks, which was a lovely touch. With superb service and excellent facilities, I would highly recommend this hotel to anyone visiting Xi’an.

This hotel's location is perfect to walk around the city wall area. The friendly staff are always ready to help. Especially Cici who was really helpful when I needed things to be delivered out. Drum and Bell towers are all walking distance away. Good selection from breakfast and overall really clean. They have afternoon tea that maybe a delight however, I didnt manage to have any since I was out most days. Used the gym once however their multifunctional machine was out of order. Loved the shower and the hot water was definitely good for the winter weather. Overall, would definitely stay here again when I return.