Xizhiyue Hotel (Xi'an North High-speed Railway Station Municipal Government Branch)

The room was very good, the service was great. I stayed one more day. The driver was also good, there was pick-up and drop-off, the breakfast was also very good, and it was clean and hygienic. In short, it was very good and I recommend it to everyone.

The room is very satisfactory. It has a large space and complete facilities. I stayed here with my friend who was taking the teacher qualification exam. I put on disposable quilt covers and sheets myself, so it doesn't look like a white four-piece set. It is very quiet and suitable for studying. The hotel staff is very enthusiastic. The service of the brothers and sisters at the front desk is excellent. They will take the initiative to ask if I need anything. They will take the initiative to say hello when they meet me in the elevator. I wanted to eat instant noodles when I was hungry at night, and they were all made by the sister at the front desk. If I go to Weiyang District to book a hotel in the future, Xizhiyue will be my first choice! ! ! ! ! There is also a free subway pick-up. The driver was very enthusiastic and recommended which subway station would be closer based on where we were going. The service was great! ! ! Everyone must live in his house! Trust me, you won't be disappointed! !

I have been using Ctrip for three years, and the worst hotel I stayed in was. I took a plane from Xi'an, and after getting off the high-speed train, I randomly chose a high-rated hotel in front of me. After staying there, I found that the good reviews might have been fake, or the hotel might have participated in paid promotion of the software. Before I get on the plane, I'll write my first review in three years, and it's a bad review 🤡 Facilities: Very old, it feels like a very old hotel. The landline is still an old-fashioned phone from around 2000 with a front desk phone number 6666 on it. TV is even more expensive. You have to pay to watch anything. You can only cast the screen for five minutes. If you exceed five minutes, you will be charged. Hygiene: The sewers are mostly loose or broken. There are small flies in the winter nights. The water in the shower sewers is so loud that it is outrageous. The bath towels have a musty smell. Environment: There is almost no environment to speak of. The area nearby is a combination of urban and rural areas. The sound insulation is particularly poor. Not only can you hear the noise in the corridor, but there are also reminders in the morning that you should pay attention to the reversing of tricycles downstairs. I am a heavy sleeper and they woke me up Service: Can be said to be the worst! A so-called housekeeper was added and sent a long list of instructions, but none of them were useful. This hotel has no fixed delivery service in **. I even doubt whether this hotel is legitimate? I ordered four takeaways, but they were all delivered to the wrong hotel, which is 10 kilometers away. I had to hire someone to bring them back at my own expense... The front desk service was even more indifferent, and kept shirking responsibility, saying that they could locate the hotel next door. Oh my god, this is the first time they use this statement. Are they treating customers like **? After all the coordination failed, they still wanted me to cancel the order. Maybe they knew I would write a bad review. In the end, Ctrip paid for my errands. I was just going to choose a hotel to stay for one night after taking a plane. I was really disgusted. I was woken up early in the morning. 🙏I hope this rubbish hotel will close down soon. They said they traveled in the off-season just to protect their capital. Now it's the Chinese New Year. Look for your own reasons in the off-season. A bunch of robots. It's so unlucky during the Chinese New Year.

Even if we arrived in the early morning, we would call to confirm and send the location to avoid misplacement. We upgraded for free and it was a large double-decker suite. We would also ask in advance if we needed to be sent to the train station. We had a special car to send it there, which was very considerate. There was also a small gift before leaving.

This is the best hotel I have ever chosen and the price/performance ratio is also superb. And the service is so considerate. The airport pick-up and the North Station pick-up are all super good service teams. The breakfast is also delicious. The porridge and buns are very authentic. The hotel is exquisitely decorated and stylish, clean and hygienic. The rooms are large and spacious. Every staff member working in the hotel is super enthusiastic and thoughtful. The driver is also cheerful and lively. We chatted all the way. It was a very happy trip. Give a five-star rating. I will continue to choose it next time. I love it so much💕. Thank you to everyone in the team. Let me have a happy and smooth New Year holiday experience😍

Very good hotel, the front desk staff and the driver are very nice, the free drop-off service is excellent, it is really great for people on the road, the breakfast variety is also rich, good value for money