Lavande Hotels (Xi'an Xibu Avenue Yangguangcheng)

Complete facilities, clean and sanitary environment! The front desk service is professional and enthusiastic, and the service is thoughtful! The breakfast is nutritious! The engineering master is professional and enthusiastic!

Checked in late at night, the staff was very welcoming, the room was spacious, and the overall feeling was good

The room is very spacious. The hotel is very conveniently located near Sunshine Plaza. You can eat and go shopping. The front desk service is good and check-in is very simple.

The front desk lady was very nice and considerate of the guests. She quickly solved any room requests. The room was cleaned very carefully, and the housekeepers also greeted us with a smile. It was a very warm hotel.

This is one of the few Lifeng hotels I have stayed in that is not good in all aspects. Let's talk about the service first. The front desk at check-out seemed to be a manager or a foreman. His attitude was very negative and he didn't even raise his eyelids the whole time. Maybe it was a personal habit, so let's not say anything else. In terms of environment, the elevator is a shared elevator with apartment buildings and other hotels. It's hard to wait for a lot of people, and the safety is poor. The location of the hotel requires you to go from the auxiliary road to the ground public parking, which costs 3 yuan per hour. The hotel is responsible for one-time entry and exit within 12 hours (but if you don't ask, the lady won't take the initiative to inform you if you don't look up). Even so, don't drive an SUV. If there is a car parked crookedly on the auxiliary road or an electric car borrows the road, then wait and so on... The highlights are here: you can see a very dark corridor when you come out of the elevator. The smell of air freshener in the corridor can barely cover up the heavy and unventilated air quality. The room facilities are the same as other Lifeng hotels, but I don't know if it's because the renovation is over or something else. Although there are obvious cleaning certificates, it still doesn't look clean, and there is no fresh feeling after opening the door of other Lifeng hotels. The room configuration is also reduced, and even tea bags are not given. Very disappointing stay experience. Also, there is no suitable place to plug the hair dryer.