Menghehairi
June 22, 2025
Facilities: The facilities are very new and the whole house is smart
Hygiene: The hygiene is not bad. There are black stains on the linens and a few holes on the towels
Environment: The environment is good. It is convenient to take a taxi around. There is a supermarket downstairs
Service: Your TV voting is not easy to use. I called the front desk and they said that except for the audio-visual double bed room or something, there is basically no signal for other rooms. If there is no signal, why do you do private screen projection? Can't you just connect directly? TV projection is the most basic thing. It said that the signal was not good for two consecutive days. In addition to the hotel's official Wi-Fi, there is also a living room TV Wi-Fi in the room. I asked what the password was. The hotel said 8 8s. I said it was wrong and tried 8 8s several times. The front desk still insisted that it was it. Didn't think people knew your 8 8s? Then the front desk asked the housekeeping to come and take a look. I said the room number twice, but the front desk didn't remember it, so it didn't work. Later, I called back and asked the housekeeping manager to take a look. I said no, and the front desk said: What does that mean? Don't work as a front desk if you can't speak.
The front desk staff should be trained well before they start working. Their words can make people angry.
The good review is for the front desk lady who checked in on the first day. She noted that the check-out time was 15:00.
Then she called once at 14:27 on the last day to remind us, and again before 15:00. This is the first time I have seen such a hotel. Why are they in such a hurry?
Original TextTranslation provided by Google