Best Xi'an Hotels

"”I have stayed in this treasure hotel that understands Generation Z the most! From the Cyber ​​neon sign at the entrance to the steam wave carpet in the room, every corner secretly touches my aesthetic DNA! ✨ The bedding is very comfortable, worthy of being a Marriott The breakfast actually has oil-splashed noodles, which is very Xi'an-style The guest service Vivian is very considerate and asked if the room is satisfactory The hygiene is very clean and can withstand the careful inspection of the flashlight. Next time, I will still give priority to this store"

"I was quite satisfied with the Mercure hotel in Xi'An and I got really great help from the staff. Mainly a lady named SUNNY who were able to speak english very well. She even brought me great support during her resting time by ordering food for me, The only thing for a foreigner is that it was not easy to find, just around the hotel, a nice place to eat or have a drink. Also, the breakfast in the hotel was veryday the same with very little choice. Still, I will still use this hotel next time I go to Xi'An as quality/price is is a great value."

"The hotel was very well located for shopping , Xian Bell Tower and Muslim Quarter. The staff were friendly and welcoming although English was very limited. The hotel itself was very clean and skinny smelled of oranges. It would be good if they could put this scent in the corridors too as I suspect some guests smoke in the corridors. Breakfast was a Chinese buffet. It was satisfactory. This hotel feels like a good 3 star hotel. The hotel is in the middle of a night club area and so is noisy at night. The hotel did warn us of this on arrival and upgraded us to a quieter room, although it was still a bit noisy. We didn’t really mind as it was only 2 nights. We are an older couple in our 50s from Australia. I think we should have stayed near Pagoda Square. This hotel and area would be better for younger couples who like to make the most of the evenings."

"The facilities were good, staff were generally helpful and nice. Very clean environment; generally has what you need. Very conveniently located. Some of the staff at the front desk are a bit too immature and could act a bit more professional. Apparently, they find it funny for you ask them for water; ask them a few more times and they would giggle and laugh behind your back and make fun of you; they might even horse around with you if Mandarin is not your first language and you don't speak as natively as they do. I made an add on booking for an extra night. If you need them to do anything towards the end of your stay, they might withhold service at the front desk until you give them a perfect rating; they wouldn't check me back in the hotel until I left a good rating/comment for my first booking. They forgot I that I could also rate / comment for my second booking. Basically a bunch of kids. Otherwise, hotel management seems fine. Pretty clean, the staff were generally polite."

"I must say that it beyonds expectation for Gran Melia hotel, particularly Manager Berry, she works with excellence service mind. The first time I go traveling in XiAn with my elder mom. It is quite complicated to take care her. But this hotel is the right answer, specially Miss Berry who understands our needs well. Full breakfast buffet with various food and wider room with balcony is perfect for us. I must recommend this hotel to my friends and suggest them to book premium room too."

"When we arrived at the hotel my friend was sick AF and was throwing up every 5minutes. Thankfully the room was huge (not like other hotels in china, and to be honest is big even for european standards) so i could enjoy some time in the room by watching drag race global (#teamnehellenia) on the sofa, by watching the view from the window and by taking long walks in the room all of this while he was vomiting in the bathroom. The location is great is just 20min by didi from the airport and 20min from xi'an north railway station by subway (just one stop). Next to the hotel there are a lot of restaurants and places to eat in general. The only downside was that the hotel only had 2 washing machines (very weird since ibis hotel in jiayuguan has several and it is way smaller) and they do greenwashing!!! (the trashcan should is separated for recycling waste and non recycling waste but if you look more closely you realize that inside there's only one bag for the trash. And please please please make sure to visti hua shan mountain it's beautifull up there e soprattutto è pieno di fregni rari con le tette e braccia enormi e bara! BEST HOTEL IN CHINA HANDS DOWN"

"I saw good reviews of the Renaissance Xi'an Hotel on Ctrip. It happened to be not far from where I was doing business, so I booked a night. The environment was very good. The pillow was uncomfortable when sleeping at night, so I called to ask for a pillow. The customer service delivered it quickly. The service was very good. I decided to stay for another night. The morning of the hotel was good. I will choose the Renaissance Hotel next time."

"I chose this hotel by chance after seeing high reviews. The location is good, the surrounding area is very prosperous, and the hotel environment is very good. Xiao Huo at the front desk was very helpful in helping me with the room. He was also very attentive and proactive in helping me collect my luggage. The location is excellent, the transportation is convenient, and the hotel has complete facilities. , the room is clean and tidy, very welcoming, the stay is very comfortable, the breakfast is good, there are many varieties, I think it is very cost-effective, and there are some special snacks from Shaanxi. Every hotel staff is very welcoming, making people feel very comfortable, and the environment is great. The most important thing is cleanliness! Staying in this hotel at this price is really a great value! I am very satisfied with my stay and will continue to visit next time I travel."

"Service: The service is very good, the butler is very enthusiastic, and the response to various needs is very fast. However, if you do not ask for it otherwise, the room will not be cleaned every day without new towels/mineral water, etc. Facilities: The facilities are relatively new, but the sound insulation is very poor. The footsteps of people going up and down the stairs and the voices in the corridor can be heard very clearly. I was woken up by knocking on the door next door several times in the morning. The drainage in the shower room is very bad. Every time I take a shower, water will leak all over the floor. I hope it will be improved soon. Environment: It is not a view room so it is on the underground floor. There is no window, which makes people feel uncomfortable. The mobile phone signal is very poor."

"Very good, the front desk beauty service is good, and the room type is upgraded for free. The room is outside the floor-to-ceiling window. It is also very pleasant to listen to the rain. The room in other hotels next to this was too small. Although this hotel looks inconspicuous, the quality of the hotel is really good. The decoration is very elegant, the bed is comfortable to sleep ～"