Hotels in West Gate Airport Bus/Tumen Area, Xi'an

It was the first time I stayed in such a good hotel. The front desk staff Tiantian and Xiaoge were warm and thoughtful. They checked in and checked out very quickly, and also provided me with travel tips for the surrounding areas. The room service responded very quickly, and every time there was a need, it could be solved in a short time. The waiter was friendly and always smiled, making people feel at home. As soon as you enter the hotel, you can feel that the air is very fresh. There is also an aromatherapy machine in the lobby, which makes people feel very comfortable. Secondly, the privacy of the room is perfect, especially for girls. There is no need to worry about being seen from the window. The bottom row of glass is frosted, and the privacy is very good, giving a full sense of security. The last one is the toilet. For the first time, I can feel such a caring hotel, providing makeup remover, body lotion and dirty clothes basket, and being so considerate of the guests. Tears. The bathroom is separated into dry and wet, the hot water supply is stable, and the toiletries are all high-quality brands, which are very comfortable to use. I was also impressed by the gym and self-service laundry. They are well-equipped and clean, and I am very happy when exercising. The hotel's restaurant is particularly worth mentioning. The breakfast is rich in variety, combining Chinese and Western styles, with fresh ingredients and great taste. You can start a good day with a delicious breakfast every day. The water temperature is also very comfortable, and you can enjoy bathing. The hygiene is impeccable! The room is spotless, the floor is as bright as new, and the sheets and towels exude a faint fragrance, which is obviously strictly disinfected. The public areas are also always kept clean and tidy. Whether it is the elevator, corridor or restaurant, it makes people feel very reassured. This is the first time I have written such a long article. I hope it can bring a little help to everyone.

Absolute perfection, the hotel is a stand-Jo alone buidling without mixing with other hotels which makes it safer. check in process was smooth as well. 2 mins walk to the nearest station, close to the city wall, bicycles are just outisde. Their service are good and 24 hrs responsive. There are convenience stores next to the hotel and food stalls within walking distance. Room chosen was upgraded automatically for us. Even tho the view from the room not able to see city wall very well, but the windows are big with good lighting into the room. No complains there. AI smart function useful as well. Room clean and modern. Will come here again and recommend friends/international travellers here.

We spent two nights in this fantastic hotel. It is very close to the city centre and about 200m from a metro station. The breakfast is pleasantly varied with several chefs who can cook whatever you like. The room has a fantastic view large windows and there are several services included such as spa, pool and an entertainment room. We had no problem communicating with the staff in English. We also tried the dinner with raw fish, meat, chinese cousine but not limited to. Overall, I highly recommend this hotel.

We were very pleasantly surprised by the hotel and especially by the staff. The check-in process went very smoothly and we were allocated a huge room! The room was inspired by Captain America and had a play area with a tent and the single bed sheets decorated with Captain America and huge stuffed animals. Special mention to Flora Feng, the Customer Service Manager, who visited us in our room and offered us a nice welcome kit. Not only that, but she helped us make reservations for our visit to the Terracotta Warriors due to our inability to use Chinese-only mobile apps. It was not her role but she helped us using her personal mobile phone with great involvement and willingness to help. They made us feel at home! The breakfast was very varied with lots of choice. Don't miss it!

Front desk service: professional and enthusiastic, the two young ladies are very professional. 👍. Room facilities: comfortable bed, ok hygiene, medium size room, smart toilet lid is good. But the central air conditioning is a bit noisy. Breakfast: bad review!! I bought a breakfast package for convenience. But the breakfast service is not as good as some hotels that give away free breakfast. I can understand that the variety is limited, but why don't you replenish the food in time for just a few types? I arrived at the restaurant at 8:30, much earlier than the meal collection time of 9:30. But there are already several dishes at the bottom, especially fruits, which are gone. I think there are only five or six guests in the restaurant, so there is no reason not to supply them. Secondly, you can't pack up even if you pay for a meal coupon! My companion was resting and couldn't come to the restaurant. After I finished eating, I said I would use another meal coupon to pack up one. The staff came out of the kitchen and told me that I couldn't pack up and could only eat it myself. I have stayed in hotels of all levels from Hilton to Express Hotel, and I have never encountered a time when I was not allowed to pack up breakfast. They even took the initiative to provide you with lunch boxes, food plastic bags, etc. to help you pack. The breakfast was not good from the food to the service. I didn't eat it the next day. I saw many reviews mentioned that the breakfast needs to be improved, but I don't think the hotel cares too much.

This is a great hotel in most ways. It is very convenient to the Xi'an metro! The breakfast is good. The front desk service is great. The laundry machines work very well. The rooms are adequate and clean. The only downside is the lack of soundproofing. People in the hallway sound as if your door is open. People walking or moving chairs in the room above are easily heard. If you are a sound sleeper, this hotel is excellent. If not, it is good.

The floor of the room is very clean, the sheets and pillowcases are neat, and the bath water is quite nice and hot, which allows tired people to relax well. The whole room is very warm, the room service is in place, and you can see the night view of the ring road at night, which is really good. The breakfast buffet restaurant has a wide variety of food. It has everything you want to eat. It is impressive and I will come again next time I go on a business trip. The parking lot is free and there are plenty of parking spaces.

advantage: The overall hygiene is pretty good and the facilities are relatively complete (no refrigerator). The location is next to the west gate. The subway is convenient and there is a convenience store at the door. The lobby staff have good service awareness. shortcoming: The housekeeping staff knocked on the door at around 8 or 9 in the morning and asked if I needed cleaning? We fell asleep and ignored it, so we just swiped our card in? Will you not disturb others' rest and invade their privacy? On the other hand, since the room is relatively old and the sound insulation is really poor, I hope some sound insulation treatment can be done. Compared with the same price range, the overall value for money is good, the check-in experience is barely passable, and the service level of the room hygiene staff needs to be improved.

前段時間出行，入住了美豪酒店，體驗超棒，必須來誇一誇！ 從踏入酒店那一刻起，就能感受到工作人員滿滿的熱情。前台辦理入住的速度快，服務貼心，還耐心給我介紹酒店的各項設施 。房間更是無可挑剔。床上用品乾淨柔軟，讓我一夜好眠。房間的佈局合理，採光充足，窗外視野也不錯環境很好。浴室乾濕分離，洗漱用品品質高，種類齊全。酒店的餐飲也值得稱讚。早餐豐富多樣，食材新鮮，味道可口。餐廳的服務人員態度親切，總是及時清理桌面，讓人用餐心情愉悦。酒店的地理位置十分優越，周邊交通便利，門口就是地鐵8號線，而且酒店設施完善，洗衣房 健身房也是有的，酒店的性價比超高。在同等價位的酒店中，能提供如此優質的服務、舒適的環境真的很難得。這次入住體驗讓我對這家酒店好感倍增，以後出行，這家酒店絕對是我的首選，也強烈推薦給各位小夥伴！

Service: The service is particularly good. When I enter the store, I handed a bottle of hot water, which is warm. Hygienic: The arranged room is also very satisfactory, the room is also very clean, Facilities: The aroma that is unique throughout the season also smells good, Environment: Especially good atmosphere.