Guest User
July 4, 2024
I can only say that I have never given a bad review to a hotel, but I couldn't help it this time.
Environment: When the weather is good, it is nice to sit at the table and chairs at the door of the room, but that is the only good thing about it. In addition, the wooden cabins by the creek are all private rooms for dining. Please don't be misled, they are not cabins for accommodation.
Hygiene: Look at the picture, the dead cockroaches were not cleaned up, and even the floor mat and towel were hung together...? ? ?
Facilities: WiFi is unstable, but the girl at the front desk said it was normal, so I understand. The room had air conditioning, but there was no remote control. The staff took me to an empty wooden house to get the air conditioning remote control for that room.
Service: This is the key point, speechless. We had dinner in the wooden house and ordered 3 dishes and a pot of butter tea, but they didn't arrive for an hour and a half... We looked for the waiter, but he ignored us. The first dish, the mutton, was cold. The waiter came over and asked to get the kettle from our table to fill with butter tea... My mother said there was a lot of scale in it, and the waiter should have gone to another room to get a kettle. We didn't drink a single sip. The hygiene conditions were indeed worrying.
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