Hampton by Hilton Hotels in Xining

We are travelling through Gansu & Sichuan and I booked the Mercure as a couple of nights for my husbands birthday. The first room we got was OK, a little shabby and not the cleanest but a nice bed and sofa and the aircon seemed good. My husband took a shower for all of 30 seconds and the bathroom, corridor and toilet completely flooded. So we moved rooms. The next room didn't flood but the aircon was pretty feeble and the toilet cubicle smelled. We didn't complain, having already moved once. This room was an over all improvement. The breakfast was pretty miserable, no coffee and mostly Chinese dishes. I had expected more from a western brand but nevermind, we ordered coffee and food to the room. Plus points - The staff are very nice and friendly, they accommodated us on the new room and gave us some treats as an apology. The bus to Kumbum Monastery is directly across from the hotel and you can arrive there in 45 mins, public bus number 909, 4¥. Starts at 6:30am. The breakfast is OK. There is a free laundry room, we did lots of laundry and it dried over night. We stayed in a non smoking room and it really was non smoking which is rare for China. It smelt fresh and the bedding and towels did not smell of smoke. There were however people smoking everywhere else in the hotel which seems quite common expecially in this province. Overall, I would stay here again but I think the price is a little high for the offering in comparison to some Chinese brands in the city.

The rooms at the Sofitel were spacious, modern, and impeccably clean. I was particularly impressed by the attention to detail in the room's design and furnishings, creating a cozy and inviting ambiance. The comfortable bed ensured a restful sleep, and the well-appointed bathroom offered all the necessary amenities. The hotel's dining options were equally impressive. The on-site restaurant served a wide variety of delicious local and international cuisines. The breakfast buffet was especially impressive, offering a generous selection of dishes to satisfy all tastes. I also enjoyed dining at the hotel's bar. One highlight of my stay was the attentiveness and genuine care shown by the hotel staff. They consistently went above and beyond to ensure my comfort and satisfaction throughout my stay.

Many hotels have teamed up with Ctrip to deceive customers. I have encountered this many times. There are probably several tricks. First, Ctrip shows that the hotel has facilities and services but cannot provide them. For example, Sanwang does not have WiFi and laundry; second, Ctrip does not show many results when I search for hotels; third, hotel prices change every minute. , jointly raise prices, and fourthly, the service staff did not tell the truth and told lies with their eyes open.

Elton International Hotel, a truly phenomenal experience. After a long tedious journey, its always nice to enjoy a soft bed. Now the service, of two weve interacted with Lisa and David were both really enthusiastic, david helped with luggages and inquirys on covid measures, and lisa provided assitance in hotel service and food recommnedation in the beautiful city of 西宁. Great experience!

The hotel has a great sense of design, with a stylish and modern vibe throughout. The room was very clean, spacious, and provided a high level of comfort during my stay. Its location near the train station was incredibly convenient, making it easy to get around. The combination of thoughtful design, cleanliness, and accessibility made my stay enjoyable and hassle-free. I felt very at ease here and appreciated the attention to detail in both the rooms and common areas. I’ll definitely be coming back again next time! 柜台的小哥哥很亲切友善，临走之前还给了我们矿泉水，谢谢你啊！

The girl who checked us in was a godsend. We arrived on a particularly freezing evening! She took the initiative to upgrade us to a room facing the inner courtyard as it was warmer. The location is perfect, right next to the railway station with a few restaurants next door for dinner. Take a short stroll across the river and it's the herb wholesale market with plenty of breakfast options around. It's a bit dated but it's good for transit. The spectacled girl at reception in the morning was horrible though. Bad attitude!

The hotel is very good and worthy of being under the Blue Ocean Group. Every service staff is very polite, especially Chen at the front desk. Because I placed the order too quickly, I forgot to order breakfast. Chen helped me find a way and sent me a breakfast. It is almost the peak season now, and the hotel is also taking over group tours; but I think their service attitude is very good and impartial, whether it is for individual travelers or groups, which is very good. No matter if there are guests who need to ask questions, they don't look impatient at all. This is really [strong][strong][strong], I will stay there again next time I have the chance.