Людмила
May 10, 2025
Convenient location of this hotel, clean and fresh rooms. Nearby are all shopping places and walking areas. There were no European sockets in our room, only one in the bathroom for a hair dryer, we had to use it for everything, it was very inconvenient. Also, when checking in, there was a misunderstanding, we specifically ordered a room with a window and a view of the city, but they gave us a room without a window. We had to prove for a long time at the reception that they gave us a different room, in the end they gave us a room with a window, saying that we ordered a room without a window and they would just upgrade us, an unpleasant feeling remained. As a result, a room with a window and a view of the roof, opposite the elevator, all evening and all morning it is impossible to rest. Also a very strange and old system of cleaning the rooms, which is very inconvenient when you want to get a good night's sleep after the road. In the morning they start cleaning all the rooms in order, if you are in the room and it does not matter whether you are sleeping or not, they will knock on your door and come in, change everything and give you water or you can get up, open the door and refuse with a long explanation. I don't know why they don't put up a sign saying "Do not disturb", "Cleaning required". We stayed in the room for 5 nights, the bed linen was not changed. We bought the room at a discount, so it was a normal option for us. There are a lot of Russians in the hotel, many with children, it is not always possible to sleep well.
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