Kilin Hotel JiaoXi

The hotel was generally accessible from the jiaoxi train station (about 4-5 mins walk) It’s also very close to the market where you can get food and drinks easily. In terms of amenities, theres a rooftop (outdoor) spa, indoor spa, swimming pool and gym.

hotel was about 10mins walk from Jiaoxi bus transfer station. Opposite hotel got snack stalls and eateries Hotel was clean and comes with in room hot spring, bed was comfy too

Overall good. Cleanness was decent for the price Bad service due to delayed check in. We arrived around 3:30 was told to wait at a resting lounge till 4:00 to check in. However once we lined up at the counter at 4:00 was told the room wasn’t ready.

Everything was perfect only check 3 times just successful. First time: 2.40pm room haven’t done yet Cou 3pm check in, so we went to tea break ( hotel preparation) Second time: 3.00pm : still no yet, we go outside walk around Third time: 3.30pm ONLY DONE 4 rooms 4.30pm just get LAST room. So disappointed about this. No any further action about late preparation

the rooftop hotspring was very clean and spacious, will consider revisit

The room we booked was a loft style room. The room itself is very compact , so there wasn’t any area to actually sit and relax sadly. The bathroom was very tight and the onsen itself wasn’t very big but sufficient. However, there is an open hot spring on the roof top. The swimming pool was good as well as was the good size jacuzzis which my toddler loved. Breakfast had good selection. Dinner was very quiet and heard we were their first customers on their soft opening. The food was good overall. The location is good as it’s smack bang in the middle of town with lots of tourist wondering around. I think this hotel just lacks that extra thoughtful touch for their clients , eg. Robes, little welcome notes which some of the other 4 star hot spring hotels nearby do pay attention to. The walk wall to the room had a musky odour but the staff were curious and helpful, especially when next room were making noises up until late ! I would suggest a change of uniform for the stay because they all seem to wear a white work shirt and black trousers which is so eighties! Also, there is a middle age gentlemen I saw walking around all day and night, usually eating at the restaurant and sitting at the front lounge with his laptop working. I’m wondering if he’s the Manager/ GM, because if he is , I would suggest he smile a little because he did seem very grumpy and miserable . I could be wrong .