Guest User
July 18, 2024
We were very moved. After we booked the room, the hotel front desk called us and asked us about our check-in time. It was extremely hot in Yinchuan that day, but after we checked into the hotel, we found that the room was fresh and cool. It turned out that the hotel customer service staff had turned on the air conditioner in advance to pre-cool us and welcomed us. They also found locally produced Xiajin brand milk and a welcome fruit plate on the table. The room is very clean. My wife is very picky about room hygiene. Even she couldn't help but admire it. The bed, bathroom, and carpets are all white and flawless. Since the room we booked does not include breakfast, the hotel front desk The staff told us that we can just go downstairs to dine without any extra charge. What a surprise! When we came back from an evening out, we happened to meet the hotel manager Kong Huifang. He told us: If you want to eat in the hotel at noon, you can also come to the buffet, and it is free. I asked Manager Kong why it was free for us, and Manager Kong said it was because of you. I am an old customer of the hotel. Since you support our hotel’s business so much, our hotel must also provide better returns to our customers. At this moment, I was deeply moved. Is this the most honest side of Ningxia people? There are no more gorgeous words, only silent dedication and actions. This trip to Ningxia, the people of Yinchuan left a deep and unforgettable impression on me. If I come to Ningxia again in the future, I will stay at this hotel.
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