zhangye hotel

The hotel has a beautiful environment and is surrounded by green trees. The lake in front and the trail around the lake are very suitable for leisure walks. The front desk, cleaning and restaurant service staff of the hotel are warm and thoughtful, and the stay is very good! The standard room is spacious and bright, with a balcony! The breakfast is rich, and we had dinner in the restaurant. The dishes tasted very good and the quantity was sufficient! The restaurant service staff was thoughtful and enthusiastically introduced the food and scenery of Zhangye! The service staff also recognized us at breakfast the next day and brought us local special snacks, which were very delicious! Zhangye Hotel is a very good hotel to stay in! Recommended!

Bad reviews should be given to the front desk staff of the hotel. First, we prepaid on Ctrip one month in advance but paid at the hotel. When we went to the front desk to check in, the staff did not notice it. Because it took a long time, we did not notice it, so we checked in directly. After checking in, the staff called us twice in a row to urge us to go downstairs to pay the bill while we were resting and sleeping. They clearly said that we should go downstairs to pay after resting for half an hour, but the staff seemed to have forgotten and kept calling us. Second, when we went downstairs to pay, the service staff had a really bad attitude, as if we deliberately did not pay. They ignored us with a cold face, and you had to keep asking how to pay before they would pay you. Finally, my friend ordered a takeaway medicine, which arrived before checking in, but the staff insisted that they did not receive any takeaway, but in fact it was placed behind them... It was really speechless to stay in this hotel. The staff were all as arrogant as 2.58 million. I hope tourists can avoid thunder. The power of the hair dryer is very small, and girls with long hair can't dry their hair.

The hotel is large and has a great environment. The rooms are spacious, the service is friendly, and the stay experience is good. I highly recommend it!

Facilities: There is a standard heated swimming pool, humidifier, which exceeded expectations

The service is very considerate, the room is big enough, very clean, and the breakfast is rich. It is a garden-style hotel with green plants and flowers. It is very pleasant to take a walk after dinner. Highly recommended.

The hotel lobby is very grand and the hotel is also very large. I booked a corner room and was upgraded to a lake view room. The balcony view from the room is superb. There is also a foot bath in the room and snacks are given as a gift. It is a must-have for a perfect trip! ! ! Highly recommended