Atour Hotel Zhengzhou East Railway Station Longzi Lake

very nice room I saw at the front desk that gold members were given breakfast. There is a laundry room and a gym The beef meatball soup downstairs is good 7-11 convenience store is downstairs The only choice in Henan

After staying here again after half a year, I can no longer feel Atour's good service. When you enter the store to serve tea, you can't feel the staff's attentiveness, they are just doing business. The process for foreigners to connect to Wi-Fi is even more ridiculous. After entering the last number of your ID, a pop-up window says that you are not authorized to use Wi-Fi. The young man at the front desk said that they need to contact technical support at the headquarters to allow foreigners to access the Internet. He confidently taught me to use my mobile phone number to receive verification codes from friends. Does your headquarters know about such a stupid customer experience? There was an aunt working in the breakfast department. When I told him that the coffee machine was not working, she looked at me expressionlessly and continued talking to others. After telling him for the second time, he replied in a dialect I couldn't understand. . After a while it was fixed. It is written that takeout is allowed, even the cups are gone, and no one is in charge.

The room is clean and hygienic, convenient for eating and shopping, and a souvenir was given after check-out

The hotel is by Longzi Lake, in the University City, quiet and beautiful! The environment is very good, clean and refreshing! The king-size bed room I booked at the beginning could not accommodate my child, so I decisively changed it to a parent-child room on the same floor. The floor-to-ceiling windows have good light. The best thing is the Atour bedding and pillows. It is very comfortable to sleep! The robot delivery is very convenient. It is very pleasant to stroll by the lake at night. Satisfied recommendation!

Very satisfied with the room. The two French windows can see the lake, and it is very healing to live here. Most of the smart devices are also very new. It is also close to the surrounding business district. I highly recommend it. I don't know if it was a last-minute reservation, but I waited for more than ten minutes to check in.