Anonymous User
April 13, 2025
Environment: When we went there, we encountered the dusty weather which we hadn't seen for a long time, but we were not bored in the hotel. There were many activities to participate in. It was also very beautiful after the weather cleared up. The room was not small and the division was reasonable, so it was not cramped. There was a sandboard toy at the door of the room and we could play with it at the door.
Facilities: Although it is in the desert, the hardware is serious, and the Smeg coffee machine and packaged coffee beans are carefully configured. However, if you are picky about coffee beans (the beans are average and not particularly fresh 🤫, I feel it can be improved), Bowers & Wilkins airship audio, and Lulu yoga mats are also provided. Because the environment is dry, there are many water supplies to remind you to drink more water. The details are aesthetically pleasing;
Sanitation: Sand is swept every day , but the cost of sanitation maintenance is quite high because of the wind and sand;
Service: The staff and housekeeper James are very responsible and thoughtful. They will help us call a car when we go to the scenic spot, respond quickly to questions, and remind us of the weather every day; the lady in the restaurant and the chef of the beef noodles for breakfast are also very good, and they will satisfy you as long as you ask for the width of the noodles; parent-child activities are to be participated in the Star Hotel, but the attitude of the staff in the handicraft area during the afternoon activity time at the Star Hotel is not so friendly. It can’t be said that they are stern, but they are basically mechanical and expressionless without a smile on their faces. I hope to improve it. After all, there are so many children. If they can keep their childlike innocence, it will be more beneficial to carry out activities.
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