Best Zurich Hotels

"It is located at a strategic location. Easy access to the tram zone. It is quiet, clean, tidy, and breakfast is good. Friendly staff when check-in at the hotel. There is a nice Thai restaurant just opposite the hotel, reasonable price and cooked by Thai. Overall it is a good & full score. I will definitely stay again if I travel to Zurich."

"The room was spacious and the facilities were new. Its proximity to the tram station made commuting very convenient. The front desk staff were friendly and helpful. Although the hotel didn't provide complimentary bottled water, a kettle was available with a generous supply of various teas, coffees, and hot chocolate. The breakfast, however, was a bit underwhelming."

"Easy go to center by tram (3 min walk and some 10~15 min ride to Zurich main station and 20 min to lake), Very quiet neigborhood. Many restaurents options in walking distance. Great staff and very good breakfast. Zurich public transportation is super! It worth it to buy a Zurich card if you plan to go museums, lake cruise, cable cars, etc."

"Room was nice and a lot more spacious than expected. I had booked for a single person, so not sure why the sofa bed was made, so couldn't really sit on the sofa during my stay. Bathroom and toilet were clean and well maintained. I booked this one specifically because of the gym. It was disappointing to find that the cable machine had no attachments other than a bar. It's ok if you like to use free weights, but think that could be improved."

"The good: (1) Price is decent, located 1 stop away from Zurich HB. Also has Coop and Migros nearby. Some restaurants around the train station but not many choices. (2) Bed and pillows are very comfortable The not so great: (1) No kettle provided, so don’t expect any free coffee / tea in the room, which you will normally expect. You need to get down to the lobby to get hot water which is super inconvenient (2) No fridge in the room, so expect to consume all cold drinks etc unless you want lukewarm drinks (3) No safe in the room Technically, expect a super basic room with just bed, tv and toilet. Not something I expect from a Mercure brand."

"We had a fantastic stay at this hotel. The bed was extremely comfortable, ensuring a good night's sleep. The room itself was spacious and impeccably clean, providing a relaxing atmosphere. The hotel is well-connected, with buses and trains nearby, making it easy to reach the city center in just 10-15 minutes. I highly recommend this hotel for its comfort, cleanliness, and convenient location."

"Service: I called the front desk because they didn't have a wine opener, but they told me to look in the minibar, said ”Thank you,” and hung up. (There was only water in the fridge.) I called the front desk again, but they didn't answer, so I went downstairs. The employee who answered the phone was just standing there blankly in front of a computer. I asked again if they had one, and they asked if there was one in the minibar. They gave me a bottle opener. I told them I wanted one, and only then did they say they didn't have one. I asked again if they had one, and they told me to go to the bar to borrow one. At Mama Shelter Zurich, you have to find your own services!! They don't even have things like an electric kettle, coffee, tea, or cups, which are typical of 4-star hotels! (They'll probably provide them if you ask, right?) Other hotels offer double rooms with a single mattress, but this one has two twin beds pressed together. Please note. The location is great, right in front of the station, and it's a new hotel, so it's clean. But the service makes me want to stay here again. ^^ (The air conditioning didn't work very well!)"

"Clean and good location , staffs are friendly  Good hotel to stay and we have 2 night stay here .  Will recommend friends to this hotel"

"The room was clean, tidy, and comfortable. What I appreciated most was the comprehensive range of power outlets; in addition to Swiss standard sockets, there were also European standard ones. Crucially, the Swiss outlets weren't the recessed type, which made it incredibly easy to use various plugs and adapters (as shown in image 9). An electric kettle was also provided in the room. While the hotel's location is a bit further from the train station, Old Town, and lakeside attractions, public transport connections are extremely convenient. Tram line 3 provides direct access between the hotel and the train station (the tram stop is about a 7-8 minute walk to the left after exiting the hotel). Tram line 2 takes you to the Old Town, Bahnhofstrasse, Lake Zurich, and other sights (this tram stop is within a 3-4 minute walk to the right after exiting the hotel, see images 7 & 8). The hotel breakfast was quite good, offering a rich and delicious selection. Upon check-in, a credit card pre-authorization for a security deposit of CHF 150 per room was required. The city tax was CHF 3.5 per person per night."

"As the name suggests the hotel is Central to many food options, Zurich HB (200m) and shopping. We loved the stroll around the city at night and liked that there was a supermarket just across the road. We stayed in both a Junior Suite and Double Bedroom as we had to extend our stay. Junior Suite is extremely spacious with a full lounge and desk separate from the bedroom. The look of the rooms are a bit dated but clean and well maintained. Hotel staff are friendly and helpful which made our stay delightful."