The hotel is very conveniently located in the city center! Modest breakfast, but you won't go hungry.
Very nice and sweet girls at the reception, they will help you with everything they can!
Minus - there is no soundproofing, very thin doors. Everything that happens on the stairs and at the reception is heard as if you were in your room, so I couldn't get enough sleep after the road.
Had to use earplugs.
new hotel, with good modern renovation, nice snow-white linen, water, slippers, but everything else (like toothpaste sets or cotton pads) is for an extra fee, that's weird.
The best thing was that the air conditioner worked well and after 40-degree heat outside it was so nice to go into the room.
Breakfasts for an extra cost of 9,000 drams (about 2,000₽) buffet style. Good choice: hot dishes, snacks, muesli, porridge, fruits, desserts. Delicious coffee👌
Nice staff, speaks Russian, there is a bar where you can order coffee or something stronger. After checking out, I left my things in the luggage room.
It's a 15-minute walk to the Republic Square.
The location is great, right near Republic Square. The service was excellent and friendly. The breakfast was varied and satisfying! The room was also quite large, well-equipped, and clean!
The hotel is located in the very center. There are many cafes and restaurants around. There is a VTB ATM nearby, which is important for Russian tourists. The hotel itself has nice rooms. But if the windows overlook the street, it is a bit noisy.
They gave me warm cookies when I checked in, which made me feel welcome.
I've had welcome drinks before, but this was my first time getting homemade cookies, so it felt different and really uplifting.
It was clean, and the bed was nice and spacious. I was happy that I could open the window, even if only a little.
The metro was within walking distance. The bus was conveniently located at a three-way intersection, so it was easy to catch many buses going in different directions. The spa was free, which seemed nice.
They didn't have the bath I wanted, only a steam sauna, so I just took a look.
Hotel is helpful and friendly. Quick service. Front desk help me booking taxi. They explained to me all the hotel services clearly.
I dont use any hotel facilities.
I had 1 time breakfast on 1st day arrival. Food is variety and good.
Hotel is walking distance to Cascade and city centre. City is safe and alive at night.
Cascade can be seen from hotel window
Many restaurants/cafe walking distance from hotel open morning till 11pm. Very convenient.
a normal hotel, there is everything you need, a large bed, a clean room, sockets, a refrigerator, a table with coffee and tea, a TV, my room even had a balcony. the shower has everything you need, enough fresh towels.
The location couldn't be better. Right in the center. Sights within walking distance. The room is spacious. Everything you need is there. Feedback is instant. All our wishes were taken into account.
Facilities: Complete, it is best to bring your own toothbrush, toothpaste and slippers are provided.
Hygiene: OK
Environment: Not bad
Service: Not too timely, a little slow
But overall it is OK, after all, the location is excellent, next to the square.
Great
56 reviews
9.3/10
Price from
£74
per night
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9.2/10
Great
EElizabethI’ve never written a bad hotel review ever in my life, but unfortunately, here it goes. It’s a shame since other past reviews are very positive, but I need to be frank and honest about my experience and will be diving the ratings according to subcategories so that it is fair, since some aspects of the stay were great and some not so much.
Check in process: 2 stars
This is not the ‘typical’ hotel entrance where the lobby is on the ground floor. The floor in which you enter is 1/f. The floor of the hotel is 4/f, but this is clearly stated as a signage at the entrance (see photo attached).
Upon arrival, I went towards the hotel entrance . There, I stood in front of an operating system, where guests would need to enter the hotel using a key fob. Of course, I wouldn’t have this key fob at hand at check in. There are no clear instructions in any language above the operator stating how you should call the receptionist using the operator to open the door for you (refer to attached photo). Thankfully, a passerby was kind enough to help me call the receptionist and asked her to open the door for me. It is also better to have mobile data at hand so you can communicate with the staff via whatsapp text/call if you cannot enter, since I think this is the faster means of communicating with guests.
When I checked in, I explained my confusion to entering the building. I told the receptionist lady that I couldn’t enter since there are no instructions in any language above the operator. She then had the audacity to tell me that there ARE indeed instructions above the operator im English, and I should have followed it. Again, the photo I attached shows no such instructions, so I do not comprehend what she is talking about at all.
Upon departure, I voiced out these issues, and the more reasonable receptionists said that they usually send these check in details via email, though I had not received such email(s).
Noise level and disturbance: 2 stars
My room had really thin walls and you can easily hear people passing through in the hallway. I got to a room with a balcony and up until 2 am, I still continuously heard 2 women talking loudly non-stop in the room next to me. To attempt to put a halt to this, I called the receptionist using the calling button thrice in my room, since the initial receptionist lady who checked me in said they provided 24 hour service, and to my dismay, no one bothered answering me.
I had to personally take matters into my own hands and asked them to keep it down.
Room and amenities: 5 stars
In terms of amenities provided within the room and how it was renovated and all, it deserves 5 stars. It was clean and the amenities provided were plentiful for a short stay.
GGuest UserIt was the most comfortable hotel I stayed in Yerevan
1-Clean, hygienic, especially the bed
2-The front desk lady is super beautiful and the service is very meticulous
The boys on duty at night are also very good, help to call the car to the airport, because I am afraid that it is not safe to go out late at night, and send me out and send me to the car.
3- Order in the room, delivery speed is fast, and the price is a bit cheaper than the outside
4-The location is very good, in the community, quiet, 200 meters away from the underground passage is a medium-sized supermarket~ convenient
5- Convenient transportation, walking distance to all major attractions in the city
6- No check-in time, luggage storage is provided, the luggage will help to send to the room when the time is up
7-Breakfast time is longer, 8:00 to noon, more humane
Cchow fui ngoGreat location and good breakfast. However, there's only one lift, so expect some waiting. The hotel is undergoing renovations, which makes it a bit messy and dirty.Hopefully, it will look much better once the work is done.
I recently booked a private tour through hotel to visit Khor Virap, Noravank, Tatev Monastery and the Aerial tramway. While I appreciate the arrangement, I wanted to share some concerns about the experience.
The driver did not provide any information about the destinations and only drove us between locations. Additionally, he dud not wear seatbelt, which led to a police stop and issue a fine. This was quite unsetting for us. The trip was cost AMD 99000.00. The driver never offer or stop for lunch and break.
We hope the hotel will take this into consideration to ensure future guests have a safer and more comfortable experience.
GGuest UserGreat location just off north avenue.. A customer oriented team who agreed to give me the room early cuz simply it was available rather than asking for early check in money
Small room of course but clean and adequate.. Didn't try breakfast but I tried their Terrace cafe and it was great..and it's 10% cheaper than North avenue hotel which is 20 meters away
OOlgaArrived at 3 am. They put me in a room where someone was sleeping 😀 . About 30 minutes later they gave me a room. Everything is clean. No extra smells. The guys at the reception during the day are adequate. I wrote everything in advance, it is unpleasant to wait so much at night (for this I took off 1 star). In the room there is a minibar, tea and coffee, a kettle. A robe. In my room for two there was 1 tiny shampoo, 1 tiny shower gel and soap, a toothbrush. A room for two! It was possible to put this for two at least. Total: it takes about 25 minutes to get there by taxi for 1600 money. The bus is 2 km from the hotel. It is not the center. In general, I liked the hotel, good attitude, clean, large rooms. I recommend it. There is also breakfast, I did not try it. Oh! There is a terrace on the 7th floor, a gym.
GGuest UserThe hotel name is Europe but Asian guests are also welcomed, as I saw Vietnamese or Chinese guests were staying. The room is quite nice and comfortable, bed quality is good and comfy, bathroom is clean, the breakfast is simple but the quality of the each item is nice and has a good combination of nutrition altogether. Hotel clerks are kind, polite and attentive. It is very good hotel and I had pleasant experience.
GGuest UserThe hotel is very conveniently located in the city center! Modest breakfast, but you won't go hungry.
Very nice and sweet girls at the reception, they will help you with everything they can!
Minus - there is no soundproofing, very thin doors. Everything that happens on the stairs and at the reception is heard as if you were in your room, so I couldn't get enough sleep after the road.
Had to use earplugs.
GGuest UserLocated between 2 Metro Stations, accessible by walk from both. 24 hours running shops are easily found nearby. Room shape is a bit strange but it is very clean and comfortable, shower is strong enough and central heating system works well, bed is comfy, breakfast quality is superb and quite satisfactory, I liked the peach and apricot juice very much.
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