https://ae.trip.com/moments/detail/hangzhou-14-125177886?locale=en-AE
BeckiSOULSingapore

I will stay at this hotel when I come to Hangzhou in the future. It is comfortable and not expensive!!!

Hangzhou Liangzhu Intercontinental The new hotel is comfortable, with high floors and spacious facilities. The breakfast butter is good, there is a honeycomb (this is rare), the TV in the room can order movies, and the toilet is a separate compartment. Deduction items, the room does not have a coffee machine and a refrigerator. The health is quite interesting, the swimming pool and changing clothes are not on the same floor😂. The overall feeling is particularly spacious. Front desk: There is no one to lead the restaurant, just swipe the room card. There is no corresponding member identification, and no member area is seen. I only saw a suspected add restaurant female manager (supervisor), doing her best to serve in her area of ​​responsibility. Backstage: The meal supplement is too negative, the chef manager (long) adopts a breakfast response method that is too conservative, too biased towards cost saving, resulting in poor guest experience; although the evening buffet has not been experienced, it is also seen on other platforms. Not a few of the same problems. Compared with the recent experience of Sanya Banshan Peninsula Intercontinental, the same or even more than today's passenger flow, the meal stock replenishment is very timely, and there are many categories. Today, it seems that the current catering is a shortcoming, and a hotel's add directly reflects the guest's judgment on the hotel's catering level. Maybe the hotel buffet takes the policy that it is enough to eat, and customers with requirements can go to the M level to consume, or go to add a single point. But the lower limit is too low. Without drainage, just like the outstanding production of cakes and lounge cakes in the welcome gift, guests will try to buy them. It is more embarrassing for high-card & suite guests, there are no effective measures to divert services: such as opening breakfast in the lounge, dividing exclusive areas for diamonds (platinum), ambassadors, suites and other guests to dine. Only the lobby bar is open, and a small number of dining tables are arranged for guests to dine. (Slot point: The additional area does not have a tray picking place, you need to go to the main restaurant; the additional area staff are mostly temporarily transferred from other departments, basically no service) It does not meet the standard of this price hotel. Hot dishes: tomato sauce pasta, soy sauce fried rice, white boiled baby vegetables, grilled saury, white boiled base shrimp, Hungarian stewed beef, onion burst pork, breakfast sausage slices and baked beans. Snacks are potato corners with tomato sauce and fried lobster chips, and two soups, one Chinese and one Western: rib soup, tomato soup. Cold dishes: salad bar, three kinds of cold cuts: salami, green pepper sausage, mushroom sausage. Cut fruit: dragon fruit, watermelon, cantaloupe Chinese cold dishes: vinegar soaked jellyfish head, crystal meat mixed. Bakery: Three Western-style two kinds of nuts, biscuits, marshmallows. Several alcoholic beverages: Sprite Coke Soda Soup Force Water and other old faces, white elephant sparkling water. The hot room products are still rough and the kitchen workers are out. The meal is flying in the oven for you. Only quantity is not quality. There are no chefs arranged for subsequent dishes. In the case of not opening a buffet that night, you don’t have to go back and wait for zero & stock up. The saury is directly thrown into the oven and baked in a large area. The oven temperature is not enough; the fish is fried on the spot and salted. You become a hot dish, where is your salt Fried rice pasta is not mixed well, and the auxiliary materials are basically invisible. Various slot points are not mentioned. Is this the hot room as the facade of the Western kitchen? I ate around 6 o'clock and there was a female leader in a suit who came to take a look (catering director?) Speaking of the cost savings of add are here, right Perfectly deduced the "Western Kitchen for Breakfast in Hotel Room"
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*Created by local travelers and translated by AI.
Posted: Oct 8, 2024
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Intercontinental Hangzhou Liangzhu

9.7/10Excellent3246 reviews
Near AEON MENGLEcheng (Liangzhu New Town Shop)|Liangzhu Cultural Village, Hangzhou
AED 503
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