Xiangsu Luxury Hotel, Xijiang

1. Advantages: ᴼ Excellent location and views: ᴼ The hotel is located halfway up the hill in Xijiang Miao Village, offering a unique location and open views. Whether it's the beautiful countryside during the day or the lights of the village at night, guests can enjoy it all from the hotel, providing an excellent viewing experience. The 270° viewing platform is a highlight, where guests can enjoy tea and the beautiful scenery, as if they were in a beautiful landscape painting. ᴼ The hotel is close to the No. 5 Wind and Rain Bridge, making it convenient for guests to visit various attractions in the Miao Village. At the same time, the hotel is surrounded by beautiful scenery and fresh air, allowing guests to fully experience the tranquility and beauty of the Miao Village. ᴼ Room facilities and services: ᴼ The rooms are exquisitely decorated, combining modern and Miao styles. The furniture and appliances are made of materials with ethnic characteristics, such as old elm bed heads inlaid with Miao silver, adding a strong cultural atmosphere to the room. ᴼ The rooms are fully equipped and of high quality. Most rooms are equipped with smart toilets, bathtubs, air conditioning, heating, etc. Some room types also have a hot tub, allowing guests to enjoy a comfortable Yao bath and relax in the room. ᴼ The hotel provides thoughtful butler service. From pre-check-in consultation to luggage handling upon arrival, and various needs during the stay, the butler can respond in a timely manner and provide help, making guests feel cared for. ᴼ The hotel also provides free breakfast, afternoon tea, and Miao costume photo experience services. The breakfast is rich and delicious; the afternoon tea is exquisite, allowing guests to enjoy a leisurely time while admiring the beautiful scenery; the Miao costumes are exquisite, and guests can take photos in the Miao Village in the costumes, leaving unforgettable memories. 2. Areas for improvement: ᴼ Hotel facility details: ᴼ Some guests reported that the rooms are relatively small, which may be a bit cramped for some guests who prefer spacious rooms. ᴼ The comfort of the bedding needs to be improved. Some guests felt that the bedding was too hard, affecting their sleep experience. ᴼ The maintenance and management of some hotel facilities need to be strengthened, such as the average quality of bathrobes and occasional unstable TV signals. ᴼ Service quality stability: ᴼ Although there is a butler service, the response speed of the service may decrease during the peak tourist season or when there are many guests, and the needs of the guests may not be met in time. ᴼ Some staff may not be professional or enthusiastic enough during the service process, affecting the overall experience of the guests. ᴼ Surrounding environment factors: The hotel is located halfway up the hill. Although the view is good, guests need to climb a section of the mountain road to get to the hotel, which may be inconvenient for guests with large luggage or mobility issues.