360-degree panoramic view of Shenzhen from above. This is the only place I stay when I come to Shenzhen.
[Hotel] Shenzhen Metro Crowne Plaza Hotel
【Purpose】Three days and two nights, summer self-driving, family travel, elderly people
[Stay] Two nights in a twin room (breakfast included) + a king-size bed room. The king-size bed room will be upgraded to an "L-shaped" superior king-size bed room with a view upon arrival, overlooking two directions.
[Experience] This is my third stay at Shenzhen Metro Crowne Plaza, and each time I have a different experience. The first two times I stayed here for one night on business trips, the third time I came to Shenzhen to bring my parents to play for a few days, and I decisively chose this place.
1. Price. Many hotels will increase their prices during the summer, but the prices here remain basically the same.
2. Environment. The guest rooms are all above the 36th floor, with huge floor-to-ceiling windows. Staying in the hotel is basically like climbing a tower. The lobby is on the 46th floor. Through the floor-to-ceiling windows, you can overlook Shenzhen Nanshan in the southeast, northwest, northeast and southwest, and overlook Yuen Long Lau Fau Shan across the Shenzhen Bay. It feels like you are "overlooking the world" and is very shocking. The guest rooms are not particularly large, but they are comfortable and elegant. The hotel facilities are well maintained and not too old. They are clean, natural and comfortable.
3. Facilities. Before traveling, consider the hot weather and if you don’t want to go out, you can swim in the hotel. The indoor swimming pool on the 48th floor is 25 meters long, which is great for off-peak swimming. It can be considered an infinity pool and is a great place for checking in and taking photos.
4. Transportation. The indoor parking lot is on the 2nd floor. It is well ventilated and does not smell bad, which I personally think is a plus. The Shenzhen University Station on Metro Line 1 is on the underground level, and the hotel elevator goes directly to the hotel, which is very convenient. On the night of check-in, it was only three stops by subway to Window of the World, so there was no need to worry about out-of-town car restrictions or typhoons. Shenzhen's most popular MixC is only 2 kilometers away and can be reached in 10 minutes by car. The location is very good.
5. Catering. I only had the breakfast and lunch buffets, and there were no big surprises, so there was no need to come specifically for the buffet. The hotel also has a Chinese restaurant, but I didn't try it. There is a yakitori restaurant on the 3rd floor platform, where you can have a late-night meal, but every time I’m hungry I just order takeout, and it’s very convenient to pick up the food at the express locker downstairs.
6. Service. The hotel front desk, restaurant waiters and room attendants were all very polite and amiable, of course I only comment on what I encountered. The lady in charge of guest rooms brought me a few extra bottles of water every day and was also diligent in changing towels.
7. Unexpected surprises. There were some minor incidents when I checked in 2 years ago. The manager said he would give me two extra breakfasts, but I am not sure whether he would confirm this booking. I called the hotel salesperson directly, and she said that everything promised to the guests would be recorded, and not only would they provide two extra breakfasts, but they would also upgrade the room type for free. I stayed in the hotel for two nights and they actually provided breakfast on both days, which was a pleasant surprise. Of course they only delivered breakfast one day, but I give them full marks for keeping their promise. I think this is the service attitude and demeanor that a five-star hotel should have. I don't know if I heard it wrongly, but while having breakfast, I vaguely heard the restaurant manager call me by my last name "Mr. XX". If that's true, I think this kind of service is worth my next visit.
To sum up, although Crowne Plaza is not a particularly high-end series in the Marriott Group, this one in Shenzhen Metro gives me a really good feeling. It is comfortable and safe, and the overall evaluation is highly recommended.