“The Perfect Gateway: Where JB’s Heartbeat Meets Singapore’s Doorstep”
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Fives Hotel Johor Bahru City Centre
Location: Extremely convenient — right next to Komtar JBCC, City Square Mall, and the Customs, Immigration, and Quarantine (CIQ) complex. Guests love how easy it is to shop, eat, and cross over to Singapore.
Cleanliness: Rooms are clean, modern, and well-maintained. Many guests appreciate the contemporary design and freshness of the hotel.
Service: Staff are generally praised for being polite, efficient, and helpful. Some mentioned smooth check-ins and quick responses to requests.
Amenities: The rooms are slightly compact but well-equipped with essentials like comfortable beds, strong Wi-Fi, and good air-conditioning. The in-house café and breakfast are often mentioned as decent but could have more variety.
Value: Most reviews say it’s excellent value for money, especially considering the location and quality.
Minor complaints: Some guests mentioned limited parking, smaller room sizes, and occasional noise from nearby traffic or construction.