Hotels With Parking in Riau Islands, Indonesia

Hotel was newly built and hence facilities and room is spacious and clean. There was coffee machine in room which was a nice touch.Hotel is quite near Batam centre ferry terminal. However they only provide one bathrobe and one hand Should have provided 2 for 2 guests in room. no other amenities like shower cap or toothbrush is provided.I would stay here again if price is reasonable

Hotel in an excellent location near Grand Batam Mall and A2 Food Court, yet slightly away from the congested area for some peace and quiet. Many eateries, cafes, spas and massage shops around the area. Good hotel breakfast with sufficient varieties. Rooms are well equipped including a coffee making machine. Highly recommeneded for convience.

Room 706 I wanted to share that despite this is a really old hotel you can tell that they trying to make little improvements for example I noticed that the curtains are new. I believed the all of the staffs are well trained - bellboy, recept. waitresses and even housekeeping staffs keep smiling at you welcoming you and always helpful really thumbs up. I observed also every detail they have done to keep every corner of the hotel clean and tidy . Restaurant food is also delicious. Despite limited choice of food, the food taste really not bad. I like it that they keep their pastries in the warmer to keep it fresh, Again despite the smaller size room, it’s so nice to have a side table and chair to have our meals, dressing table and chair, a place for baggage, so many hangers a pair of slippers, fridge also working. All that we need for a short stat really thoughtful of them. I also find the pillows and bed very good and I slept very well . Hotel is unblocked so the feelings is good. Sound prove also ok. Doorway is also very bright. Just 5 mins walk to grand Batam mall and the wet market A2 and Batam city mall where we had dim sum so yummy 1-2 improvements is that the aircon is really noisy. Thought the towels smells good but there is a bit of stain 😬

It was my first time stay here and I impressed with this hotel. The check in took less than 10 mins and the rooms were ready too. The room is spacious and clean. Tv comes with a lot of channels to watch and the room service is 24/7. The housekeeping service was tip top. The room does not come with iron, but when we requested for 1, they provided us within 10 minutes. The spread for the breakfast was great too. Spacious, lots of seats and the topup for the food was fast. All in all, it was a pleasant stay and recommended for others to consider.

Overall is really a beautiful plc to rest and get away from the busy city life. I would like to suggest more drinking water provided to guests (either provide a water dispenser or additional water given). Per room per day is only given 2 small bottles of mineral water. Believe me, in our climate it is really insufficient. I felt so dehydrated. The drinks I can order from the restaurant are sweetened drinks. So that was really a drawback for me. They have a shop but they do not sell any mineral water. Breakfast is quite sad too.. I was expecting a bit more options for this location since it is secluded frm other eateries. Room service food was much better than the breakfast provided so I'm not sure why such a big difference in quality and taste. Communications in the hotel can be better too. I had informed reception 4 hours before check out for use of a buggy as our unit is very far. Nobody came for us. They called to remind us to check out and I told them yes, we are waiting for the buggy we requested. Subsequently I had to call another 3 times before someone came and the person was also very rude.

Location is good cos it’s nearby the beach, warung yeah, mini mart. But service, food and cleanliness can be improved. Food was honestly so-so. Service can also be improved. Booked a pool view room with cabana/terrace, and was told that the room I booked for 4 nights was unavailable because it’s fully booked so they offered me a dinner. I had to ask for my other 3 nights to be transferred to an available pool view room with cabana/terrace. Shouldn’t that be a given since I paid for it? I was supposed to be transferred to another room and a housekeeping staff said that our room was ready. After packing up and heading down to the reception, I was told that the room is not ready and I have to wait 1-2hrs more. Finally, I was given another room. It’s ocean view, not even pool view. The pool view was necessary so we could keep an eye on the kids. Kids club was also NOT properly equipped - little toys, cheap quality - so we don’t see the point of having one in the first place. Price point is good, but for the so-so food and service I won’t be coming back here. Anmon and Holiday Inn is far better.

This is our second time staying in Oakwood in 2025. We return for the 2nd time mainly because of its superb location (just next to Batam Grand Mall), lots of Spas nearby and because its a very nice hotel with excellent customer service. It is very popular with both local n foreign tourists. So, due to this, book early. You probably wont be able to get early check-in due to high volume of guests. We stayed in the standard room n studio premier. Studio premier is slightly bigger with a kitchen cabinet, fridge, hob n hood, sink, utensils. But the room tend to be warm in the day as the room windows are facing east. Very comfy bed n pillows. Lots of TV chanels and you can login to ur netflix acct. Inroom dining is better than their buffet bfast. Lots of varieties for their buffet bfast. Recommneded to go to Aespa if you would like to go for a massage. Oakwood guests recieve discount. Their massage is very good.

Very satisfied with this hotel. Room is clean and very large. Also got to enjoy the gym in level 1. The breakfast they serve has a lot of variety and is delicious. Staff are very friendly. Will book again the next time I visit Batam.

I chose this hotel because I saw reviews on various platforms stating that sauna facilities were available. I am looking for hotel/s with Sauna !! My real intention. Compared to other hotels with saunas, the price here was very reasonable given the luxurious facilities and surroundings, which made me choose this hotel. However, I was quite disappointed when I arrived and asked the reception, only to find out that the spa and sauna services had long been discontinued / are under renovation. I honestly don’t have any other reason to stay here. That being said, I was very satisfied with the room. It was clean, 5-star standard, had a bathtub, the TV worked perfectly, and overall I was very excited and happy. The hotel facilities and environment were also beautiful and impressive – the lobby was elegant and exclusive, the lift area leading to the rooms was spacious and luxurious, the swimming pool was large and beautiful, the café was wide with delicious food, and paid spa services were also available. To sum up, everything was beautiful and luxurious, and I was very satisfied – definitely a stay worth the money. The only downside was not being able to experience the sauna. That’s it. 4/5 stars. Tip top.

Always love this Hotel. Maybe repeated 10 times already. Good service, good massage spa. Loves the cozy pool with warm jacuzzi on sundeck w frangipani tree over. almost exclusive! However buffet although many varieties breakfast this time is not as great as before😢. Previous chefs retired. Hope Chef become better