The hotel itself was nice and clean. The rooms are spacious. There's a heater and dehumidifier in the room. Food is buffet breakfast and dinner.
We were in the west wing which requires a bit of a walk to get to the room. And the main inconvenience is there is a flight of stairs to get up before having an elevator to the room floor. The outdoor onsen is in a different section to the indoor onsen.
The hotel is certainly geared for skiers as everything closes during the middle of the day (souvenir shop, onsen). So make sure you have activities booked in advance.
The website of the hotel is also a bit confusing with the number in-house activities available - be sure to check with the front counter first. Peak hour staff has good command in English but need translation for night staff.
A few things of note:
- the shuttle is very busy at the 3pm and 10am run - make sure you pre-book
- there is a shuttle to tsurunoyu iriguchi onsen 鶴の湯温泉 from a bus stop near the hotel, no need to take the public bus
First of all, I booked this hot spring hotel on Saturday and it cost me 33,600 yuan. I thought I could live in a big room, but everything became a mess after two sleeping mats were laid out at dinner time. We couldn't open our luggage because there was no place, and we had to jump to go to the bathroom because there was no way to go. I was really angry. I booked this hotel because it is a LA VISTA group, but the food, both the ingredients and the taste are worth the price. There are also many snacks, water, Yakult, and fresh milk in the lounge after the hot spring, but there is no juice. This is what I find strange. In addition, we often pass by the counter, and the waiters treat you as air. Anyway, the way of this hotel is to come and go. Just now we checked out and put on our shoes, and they turned around when we said byebye, and didn't even come to the door. Am I really expecting too much?
The location was fantastic, connected directly to the station, bus interchange and shopping malls. The room was probably the biggest I have stayed at in Japan, which was great when sharing with a friend. The tatami sitting area was great to sit in and enjoy the station view, with the trains coming and going. Was not disturbed by any train noise however. They also gave a sheet noting the times you can view specific train models from your room window. Staff were friendly and helpful, despite the language barrier. Would stay here again next time I'm in Akita.
Hotel very near the station, not more than 1 minute walking.
Very friendly welcome. Room was spacious and clean. Window could open and let in fresh air.
In the hotel there was a small restaurant for guests with a nice local food menu. Breakfast was simple, but good. Restaurant ladies were very friendly and helpfull.
They keep your luggage if you arrive early.
In kakunodate things close early (in november?) So take care that you arrange your dinner plans in time.
Opened in 2025, the hotel is brand new. It's conveniently located about a 10-minute walk from JR Akita Station, and you'll pass by Seibu Department Store on the way, making it easy to pop in for some shopping. On the ground floor, you'll find a 7-Eleven to the left and a restaurant to the right, where breakfast is served. The hotel also provides a public bath and laundry facilities for guests' convenience.
It was very inconvenient without a car to move around, but it was perfect for a night of relaxing in a very calm and quiet environment.
Shihetian Lake, Ao Entry Turbulence から Car で1 Time Strong の Distance がありますが,
If it was a hotel in the same price range, the cleanliness and meals were better than the hotels around Lake Towada.
The problem is that there are limited places to walk to the surrounding area and I think it is better to have dinner or finish the meal at the hotel.
The room was clean and the meal was delicious and very satisfied.
About a 7-minute walk from Akita Station, directly opposite Seibu Department Store. It's not far from various city attractions, making dining and transportation convenient. It rained heavily on the day we stayed, and the hotel even provided free umbrellas, which was really great. Breakfast was okay.
I made a reservation because I wanted to see the cherry blossoms in Kakunodate. Unfortunately, I was too early and it was farther than I thought!
The bus driver and staff were all very kind and friendly. I was touched when they waved goodbye to me on a rainy morning.
The food looked beautiful and had a seasonal feel, and the A5 rank beef teppanyaki was meltingly soft and delicious. I was also glad to have the Akita specialty kiritanpo hotpot. However, it was quite flavorful, so I thought it would have been better if they had some white rice.
You need a small towel every time you take a bath, so it's better to have two of each.
Thank you so much.
The hotel is close to the main road, which is very convenient for people who drive. The staff is friendly, the room is clean, the breakfast and dinner are delicious, and travelers who like hot springs should not miss it. It is very cost-effective and highly recommended!
This hotel is right next to a underground rock concert shop. It has frequent tenants who played there or attend the concerts there. If you are driving , you won’t be able to get their parking slots as it mostly reserved for the regulars. The nearby parking lots charges 400 Y from 4pm-8am so if you arrive shortly after check in time and decide to head out early the next day, you may use the 2 carparks that is right beside the hotel. If you can’t make it in time, the hotel cheapest parking option is behind Lawson where they have monthly season parking lots. It’s 600 yen per night from 3pm to 10am.
room wise, price to value is below average probably becos of high demand in the vicinity. As for cleanliness, can be better improve. My aircon filter and air filter machine was producing really moldy and smell air , probably from previous guests who sweated in the room. Was a big turn off lucky I came during autumn, can just open the window to get cold air in.
Great
65 reviews
9.1/10
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9,6/10
Amazing
Completed during renovations this April, this hotel is one of the best in Rutou Hot Spring Township. Dinner was plentiful, the food was excellent, and the service was attentive; we were very satisfied. Highly recommended!
Traditional Japanese Hotel with very clean & comfortable environment, service is very good with warm hospitality, food is very delicious like a family style.
We drove to the hotel and appreciated the big free parking available. We also noted the proximity of the train station, so location wise, it is convenient yet gives the sense of seclusion which is perfect for relaxation. Check in was a breeze, the English proficiency of the receptionist with the printed information in English good enough. the Onsen was large and the outdoor part was a joy! i particularly enjoyed my time there soaking in the hot water, listening to the sound of the flowing river and watching the fauna. food spread, quality and quantity at both dinner and breakfast was excellent. i noted that the staffs were diligently topping up items that were running out even to later in the meal times, unlike some places where they may just not do so. We booked a room with open air bath and it was worth the money for it! would totally do that again when i return and highly recommended. must compliment the lounge with their welcome drinks and rice crackers which you can help yourself to. although its just rice crackers, it a nice touch, perhaps adding some nuts is my only suggestion. would highly recommend this place to stay if around, in fact we deliberately chose to stay here to break our journey from Hirosaki to Morioka, so glad we did!
We stayed two nights. It was a great experience. Room itself is good, bed is comfortable. Got onsen and free half portion of ramen and rice after 7:30pm, which is a bonus. Ramen is delicious. However, service for a part-time staff (a girl) was bad! This is the first time we experienced such bad service in Japan. First, her greeting was mean and rude, with no smile on her face and kind of ignoring the customer. Second, after we got the room key and get ready to take the elevator, we didn't know the way. She just kept ignoring us which a normal staff would show you the way to the elevator right after finished check-in. Lastly, after we entered into the room, we found out that the toilet seat was loosen. So we went down to the lobby to tell her about these. She was so unhelpful that she did not even want to come up to our room to see what happen, but just tild us to use the toilet in the lobby instead! At the end, luckily there was another senior full time staff just on duty, we told him about this, and he immediately went up to our room to see what happen. Will give this senior staff a 5 star. So other than that part-time staff (girl), all were pretty good.
Even though the hotel is located in the highlands very far (not within walking distance) from JR Tazawako Station, with the help of the hotel staff at JR Inn Sapporo JRイン 札幌 where I stayed at from May 7 to 10, she helped me to call KAMENOI HOTEL TAZAWAKO亀の井ホテル 田沢湖 to book the hotel's station pick-up service (complimentary) from JR Tazawako Station (田沢湖駅) but had to wait quite a while as the hotel’s pick-up is only available at 3.30pm. There isn’t much to do around the area which has a lot of abandoned buildings, shops and hotels etc. in a state of akiya. But that doesn’t dampen my mood at all as I get to immerse myself in the traditional Japanese ryokan experience of buffet dinner and breakfast (both were excellent), onsen and wearing the traditional yukata. Although the hotel’s open-air onsen (rotemburo) was temporarily closed due to damage during the winter period, the hotel has partnered with another nearby hotel to allow guests to make use of the other hotel’s rotemburo.
One of the best hotels I've ever stayed in my life (35+ years' travel life). All was perfect and I will recommend confidently this hotel to those who I know and plan to trip to Akita. Personally I decided to stay the hotels in Japan JR East is running and available in the places I plan to travel. Otsukaresamadesita to all that are working there.
This hotel is right next to a underground rock concert shop. It has frequent tenants who played there or attend the concerts there. If you are driving , you won’t be able to get their parking slots as it mostly reserved for the regulars. The nearby parking lots charges 400 Y from 4pm-8am so if you arrive shortly after check in time and decide to head out early the next day, you may use the 2 carparks that is right beside the hotel. If you can’t make it in time, the hotel cheapest parking option is behind Lawson where they have monthly season parking lots. It’s 600 yen per night from 3pm to 10am. room wise, price to value is below average probably becos of high demand in the vicinity. As for cleanliness, can be better improve. My aircon filter and air filter machine was producing really moldy and smell air , probably from previous guests who sweated in the room. Was a big turn off lucky I came during autumn, can just open the window to get cold air in.
Ssatoshi nishibayashiThe woman at the inn was blunt, but she was normal, and if the location is gone, you can't find an inexpensive inn.
The difficulty of less 々 was blind.
Please continue to do your best.
The hot spring facilities are excellent, the food is delicious, and the staff are attentive and friendly. In terms of value for money, it surpasses many high-end hotels in major cities. It also has suitable arrangements for preventing bear sightings. Highly recommended!
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