Hotels With Parking in Alabama, United States

Great!!

We arrived at about 5:00 pm, but you couldn't enter the lobby, the door was locked and you had to check in through a security window. The room was not clean, the carpet was nasty, paint job looked like a small child had done it, the bathroom was awful. Only about half the lights and outlets in the room actually worked. I had to unplug the bedside lamp to have a functional outlet for my C-PAP breathing machine. The desk/table next to the bed was wobbly and no doubt would have collapsed if more than 10 pounds had been placed on it. The owner's car was parked in the *****ped area of the only handicapped parking space making the space non-functional for van accessible. This hotel has pictures of a continental breakfast area on the web page, but it is either non-existent of like the lobby, locked and not accessible. No one told us about any breakfast options at check-in. The room charge was over $80.00 for the night. I've stayed on many hotels for less that were much cleaner, and more customer friendly. My suggestion is if you are traveling West, drive the additional 25 miles or so and stay in a much nicer hotel for a few dollars more. You'll also have better restaurant options than just a truck stop.

Several problems with this hotel that could be excused because it's new but they need to work out MANY glitches, especially housekeeping. FIrst, dragging all our belongings to the room, the room key did not work. Front desk clerk said that the key was ”expired”? We had to go back down and get another key. Second, upon entering the room, the floor was all stained at the entrance of the room as soon as you open the door. Surprising since this is a new hotel and has only been opened a month. Third, there was what appeared to be blood on the shower wall. It evidently hadn't been cleaned. Forth, the next day after a long day of work, upon going to the room again, the key did not work. The front desk person seem to have a question in her head as to whether we were booked for 2 days. No explaination about key again. FIfth, and most important, I ended up with about 30 flea bites. SInce this hotel accepts pets, they are clearly not taking precautions in between guests when there are pets in the room. As a frequesnt traveler and owner of vacation rentals, I can tell you that the houskeeping is marginal at best. THe having to go back and forth for keys that don't work is more than an inconvenience when you've been working all day and just want to get into your room. The flea bites were enough for me to NEVER stay here again.

Every one on staff was polite and friendly. Rooms very spacious. Beds very comfortable.

The first room was ok but the second had unfinished fixings inside and holes in the carpet

Start off with the negitives they are doing road construction so the road getting there is bumpy so watch out when you are drving in and out . Could be my location of room but you hear some road traffic nosie in the room like 18 wheelers jake brakes slowing them down or loud mufflers of automobiles .. so the windows are not sound proof.. i heard people runnign up and down the hall at 10pm at night so if you are light sleeper like i was wear earplugs to block out nosie ....Positive Staff was wonderful nice and helpful location was great for my needs... the room was very clean and smell clean.. the decor was nice the bed was cozy and comfortable ..i did not eat breakfest so i can not comment on that .. i will stay here again just have to buy earplugs to block out noise...

This appears to be a brand new Hampton. Everything looked new, clean, and spotless. Our room was exceedingly new and clean. Nice bathroom with walk-in shower and not those accident tub shower combinations. Plenty of parking. I would have rated this a 5 star experience except their breakfast buffet was not as good as many other Hampton Inn breakfasts I have had over the years, in many different states.

Great!!

The first room was ok but the second had unfinished fixings inside and holes in the carpet

Start off with the negitives they are doing road construction so the road getting there is bumpy so watch out when you are drving in and out . Could be my location of room but you hear some road traffic nosie in the room like 18 wheelers jake brakes slowing them down or loud mufflers of automobiles .. so the windows are not sound proof.. i heard people runnign up and down the hall at 10pm at night so if you are light sleeper like i was wear earplugs to block out nosie ....Positive Staff was wonderful nice and helpful location was great for my needs... the room was very clean and smell clean.. the decor was nice the bed was cozy and comfortable ..i did not eat breakfest so i can not comment on that .. i will stay here again just have to buy earplugs to block out noise...

This appears to be a brand new Hampton. Everything looked new, clean, and spotless. Our room was exceedingly new and clean. Nice bathroom with walk-in shower and not those accident tub shower combinations. Plenty of parking. I would have rated this a 5 star experience except their breakfast buffet was not as good as many other Hampton Inn breakfasts I have had over the years, in many different states.

Stayed there one night Doors were locked and entrance is on the back door You take a shower and there is yes a shampoo! And the second bottle you think is body wash… no body cream! Well you are in the shower already! After shower you want to brush your teeth right? Wrong! There no such a toothbrush nor toothpaste, well … after you look everywhere you see a sticker in the bathroom in small writing that says it you need any toiletries such as toothpaste toothbrush shower cup … you should go to the front desk and ask for what you need! So I’m naked just came out from the shower already mad for not finding the body wash…. And now I need to go downstairs to the front desk naked to get the toothbrush? Forget this poor service hotel

The location was great. All persons I engaged with were exuberant, cooperative, helpful and full of smiles. The breakfast was OK, the Bar was Good. Local amenities were plentiful. This is NOT a walk-around place. There are no sidewalks, no crosswalks and heavy traffic. With all the close amenities, you 90% have to drive, just to get across the street. Poor city planning for people / pedestrians.

The view out of the window was looking at shrubs and garbage. The ”Breakfast” consisted of an automat for instant coffee, a fruit juice automat with syrup, and a tablet full of ”old” mini chocolate chip muffins. No place to sit and dirty floors. I never saw anyone having anything from there. The Hair dryer worked for 2 minutes and quit and so did the wall-mout air conditioner. No closet to hang your clothes. The super dirty smoke detector at the ceiling. SUPER OVERPRICED STAY, THE WORST VIEW OUT OF THE ROOM EVER, AND THE WORST BREAKFAST EVER. NEVER AGAIN!!!

The hotel was clean and in a great location for the reason I was in Birmingham. It was near to the event that I was attending. The sink in my room had a stopper that prevented the water from escaping when I did not want it to collect in the sink during activities such as brushing my teeth and washing my face. The water was also cold and took an excessively long time to heat up even a little bit. It was not even lukewarm. Therefore, I checked out and was unable to shower. My son actually took a cold shower on a cold day, one of the coldest that we have had in Alabama in a while. I was also awakened by an emergency message and alarm to vacate the building due to an emergency only to learn later that it was a test. I learned this when the fire truck arrived and I heard an employee apologizing for not calling them to let them know that it was only a test. I only stayed overnight so there was no other opportunity for me to get a better impression. The only reason that I did not give a lower rating for the facilities is because once I reported the issue with the shower and sink, they sent a handy man to the room to make the repairs, but my son was already taking a cold shower at the time since we were scheduled to get back home to meet previously scheduled obligations. The staff person who was checking me out said that she couldn't do anything for me because I booked through a third party. However, she did state that she would refund the money that I paid for parking.

This was our third time at this hotel went back because we enjoyed ourselves the previous two times hotel was the same as before could get a sunbed any time of day the food was well prepared pizzas were great can be receptive but always something to eat, maybe the rooms need a little updating but very clean. Was able to keep room late on last day when asked, all staff worked really hard all day. The location is great not as busy as some resorts but enough going on to enjoy yourself. The only negative from previous years was entertainment with was run by one entertainer which didn't seem interested never seen her only walking around talking to lifeguards, the hotel board said in morning three activities a day but in 7 days play pool and darts on one day rest of week only a lazy game obviously her specialty me and my son enjoy pool entertainment which we have done at hotel before which helps people get together and get to know the entertainment staff which is why we went back. The last few days the entertainer left and was replaced, and things improved a little late for us probably would try a new location for next holiday just let down by the entertainment and had to go out of night which if full inclusive defeats the idea of buying drinks, but Rock Cafe if like the music is a good night out .

I had a great experience with this hotel. I had an unexpected house fire that afternoon and they took very good care of me and my time of need. I would highly recommend to anyone

Great!!

The first room was ok but the second had unfinished fixings inside and holes in the carpet

Stayed there one night Doors were locked and entrance is on the back door You take a shower and there is yes a shampoo! And the second bottle you think is body wash… no body cream! Well you are in the shower already! After shower you want to brush your teeth right? Wrong! There no such a toothbrush nor toothpaste, well … after you look everywhere you see a sticker in the bathroom in small writing that says it you need any toiletries such as toothpaste toothbrush shower cup … you should go to the front desk and ask for what you need! So I’m naked just came out from the shower already mad for not finding the body wash…. And now I need to go downstairs to the front desk naked to get the toothbrush? Forget this poor service hotel

The hotel was clean and in a great location for the reason I was in Birmingham. It was near to the event that I was attending. The sink in my room had a stopper that prevented the water from escaping when I did not want it to collect in the sink during activities such as brushing my teeth and washing my face. The water was also cold and took an excessively long time to heat up even a little bit. It was not even lukewarm. Therefore, I checked out and was unable to shower. My son actually took a cold shower on a cold day, one of the coldest that we have had in Alabama in a while. I was also awakened by an emergency message and alarm to vacate the building due to an emergency only to learn later that it was a test. I learned this when the fire truck arrived and I heard an employee apologizing for not calling them to let them know that it was only a test. I only stayed overnight so there was no other opportunity for me to get a better impression. The only reason that I did not give a lower rating for the facilities is because once I reported the issue with the shower and sink, they sent a handy man to the room to make the repairs, but my son was already taking a cold shower at the time since we were scheduled to get back home to meet previously scheduled obligations. The staff person who was checking me out said that she couldn't do anything for me because I booked through a third party. However, she did state that she would refund the money that I paid for parking.

This was our third time at this hotel went back because we enjoyed ourselves the previous two times hotel was the same as before could get a sunbed any time of day the food was well prepared pizzas were great can be receptive but always something to eat, maybe the rooms need a little updating but very clean. Was able to keep room late on last day when asked, all staff worked really hard all day. The location is great not as busy as some resorts but enough going on to enjoy yourself. The only negative from previous years was entertainment with was run by one entertainer which didn't seem interested never seen her only walking around talking to lifeguards, the hotel board said in morning three activities a day but in 7 days play pool and darts on one day rest of week only a lazy game obviously her specialty me and my son enjoy pool entertainment which we have done at hotel before which helps people get together and get to know the entertainment staff which is why we went back. The last few days the entertainer left and was replaced, and things improved a little late for us probably would try a new location for next holiday just let down by the entertainment and had to go out of night which if full inclusive defeats the idea of buying drinks, but Rock Cafe if like the music is a good night out .

I had a great experience with this hotel. I had an unexpected house fire that afternoon and they took very good care of me and my time of need. I would highly recommend to anyone

We stopped here for the night unexpectedly when traveling south. (We needed to break up the drive). I was hesitant with COVID, however this place is absolutely immaculate even by my sometimes unrealistic standards. Every staff member I came in contact with was kind & helpful. They’re doing things right here, I will stay without hesitation in the future.

Over the years we have stayed a quite a few Doubletrees and I have always considered them a step up from Hampton Inn etc. As we were without the dogs on this trip I thought a nice hotel would be worth it. The hotel is well situated near the freeway but that is about all the positives I can find. After a full day of driving my wife and I decided we would eat in the hotel. So after checking in (no cookies were offered) we freshened up and headed down, this was around 7:45 pm. There was one couple in the actual dining area and quite a few people in the adjacent bar area. We waited near the entrance and soon a female server walked past with some plates for the bar area. She did not acknowledge our presence but she was serving so no big deal I thought. On her way back she continued to ignore us as did the male server also heading to the bar area. He also declined to acknowledge us on his way back and when she came past a third time looked right at me and uttered not one word I came to the conclusion they did not want to be bothered. There was no please take a seat or I will be right with you so we headed out of there to find a place that did want our business. The hotel is close to a Perry’s Steakhouse and it was packed which would explain the parking difficulty we had but we needed to eat so I gave up the spot it had taken me ten minutes to find. The room itself was fine but the shower was a tub/shower combo with no non-slip on the tub bottom. There was no shower mat for stepping out of the tub so we used one of the hand towels. Not a good experience and, in fact, I cancelled a reservation at another Doubletree for our return trip as a result.

This Holiday Inn Express was able to check us in at 11am when we arrived instead of the usual 3pm. This is a fairly new hotel . . . modern, spotless, well-lit lobby and initially everything seemed to work as it should. Then lots of little things went awry (locked out of our room during our 5-nite stay, flickering lamp, not all breakfast food available, mini-frig froze our food, towels not available, trash not emptied), though everything except breakfast was corrected when the front desk was notified. Receptionist Jennifer was particularly helpful . . . a model of professionalism, smarts and courtesy. Our main disappointment was the poor lighting in the room which seems to be the way at most hotels. Still, the location is great . . . just off I-65, 15 minutes from downtown and the staff helpful. And the brightly lit breakfast area became a perfect spot for late afternoon Scrabble games. We would stay here again.

Every one on staff was polite and friendly. Rooms very spacious. Beds very comfortable.

Our second stay here. The last time, we had problems at check-in and had to wait for our room, despite checking in online well ahead or arrival. Excuse at that time was that they didn't anticipate so many bookings on New Year's Eve. We didn't understand that, as that is a special evening where a lot of people go out to celebrate and reserve a hotel room. Especially in an area where this Element is located (tourist location, lots of restaurants, a place where people go for special occasions, etc.). We thought that maybe that experience could be chalked up to low staffing and the holiday, so we decided to book again. The check-in experience was MUCH WORSE than last time ! As before, we checked in online 2 days ahead of time. We actually arrived one hour later than our scheduled arrival time. Our room was STILL not ready, along with those of a lot of other disgruntled customers still waiting in the lobby. Excuses from front desk personnel were inconsistent, with some saying that the hotel was ”overbooked” (you have a set number of rooms - how can that be ?) Some customers waited over an hour. After waiting almost 45 minutes, I had to call Bonvoy Customer Service to get any resolution, and only then were we quickly told that a room was ready. The room could've been cleaner and the food offerings at the hotel could've been better, but we could've overlooked some of that, had we not had to endure such mis-management of the check-in process. This hotel is in a great location, and holds such [promise. But, we are not eager to return, unless these management issues are resolved.

The hotel is very close to the airport and it seems that there is a shuttle bus between the airport and the hotel. The room was very clean, the staff service was good, the breakfast was good, the hotel had a gym and a swimming pool, very good, the only downside was that the bathroom was a bit old.

We had planned to spend one night here before a 6:15 am flight, but a once in a lifetime winter storm resulted in a four night stay. The hotel has a great staff, comfortable and quiet rooms, and a good location for airport travelers. I cannot compliment the staff enough during our stay. One thing that guests should be aware of, the hotel restaurant is only open from 5:00 pm to 9:00 pm due to covid. I had turned in my rental car, so leaving the property for a meal was limited. There were some prepared breakfast items at the front desk. The only other food options is in the concourse food court which is inside the secure area of the airport. A helpful TSA employee suggested we ask for a gate pass from our airline which we did. You can also go through security if you have a boarding pass. The hotel restaurant was good, but we were looking for a little variety since we were stranded for four days. This hotel is a great option if you have an early morning flight and wish to stay at the airport.

Great location to go to Space and Rocket museum. Breakfast was solid. Room was comfortable. Staff were very nice. Price was good.

On 7/14/22 We were walked to this hotel from our original reservation and upon arrival our reservation was not correct. The front desk worker, Adrena, gave the best customer service to fix the problem and to make us happy and satisfied. Adrena gave outstanding customer service and genuinely treated us amazing!!!

My fiancé and I stayed 3 nights here and were very pleased with our room; the cleanliness, comfort, and price. We just needed a place to rest our heads at night and a shower; nothing fancy. We were very pleased with the stay, and the staff were very friendly. The room had a decent size fridge and microwave; large bed, and spacious room. We would stay here again.