property location is at quite location of city but near to the place I wanted to visit. it is at no traffic zone. calm and peaceful place. food was good, and tasty. dine in and all carte services were provided by hotel which is appreciated. the staff was nice, specially Bhupinder ji from IT..who is master of all jack. ..thanks Bhupinder ji for all your efforts.
Good property with very good staff who is always eager to help. The food preparation is great and clean and tidy rooms. Few exceptional staff i encountered 1. Happy and yudhvir are awesome chauffeurs and make you feel like home. 2. Chef ankit and staff ganesh and tamanna are great in the cafe. Also happy to help and serve hot and tasty food. 3 the manager gaurav and front desk staff komal and kavya really helped us throughout the stay. I requested a late checkout as my transportation back home was delayed, they were happy to accommodate 4 sujeet in the spa worked wonders which this technique. Highly recommend for a family stay.
Property is bang at the main market. This is an advantage. The view from the hotel is awesome. All the staff are courteous and pamper you. This is core for any hospitality industry. The rooms are nice and have a great view. Different categories. I got an upgrade and it was simply great. Food was nice. I opted for breakfast and dinner. When it is cold, it is good to eat dinner in the restaurant. There is a high tea in the evening ***** with snacks and kashmir special. The ambience of the hi tea lounge is simply awesome. Overall a great experience and i strongly recommend this hotel. No hotel is perfect and you may have some teething issues. The key is that they are resolved. This hotel at one time was frequently visited by the bollywood biggies. It is an old hotel and some may find it different.
Location very nice
Very hygienic and clean
The staff very Co-operative
specially the Calcutta girl on the front desk ANUSHMYA or something like that was such a kind , humble and versatile person she helped me so much in guiding
Foreigners who don't have pay tm or Google pay Pls take enough cash , no usd can change also
Fabulous location, we were welcomed very warmly and the car was valet parked which was important as it was cold and raining.
We were offered a warm drink and a comfortable place to sit whilst the formalities of check in were completed.
We didn’t even have time to finish our drink before we were offered an upgraded room at no extra cost. WOW!
The room was spacious, beautifully dressed and we were shown our own private balcony with the most spectacular view and this was also very nicely furnished.
Everything was as we’d hoped and expected, because the hotel is EXPENSIVE, but we received exactly what we paid for.
All the staff were attentive, friendly and helpful.
Unfortunately the Pandemic has affected everyone and this hotel has had to do it’s best to survive these difficult times.
The facilities in the Spa have been cut back to save costs but when we went to use it the place was warmed and treatments were enhanced to ensure we were more than satisfied.
Luxury is expensive and we really enjoyed the pampering!!!
All I can say is that this hotel and the treatment of their guests is everything you would expect for the price you have to pay.
If wehad unlimited money we would stay only here when we visit Kashmir, which I do often to visit family.
Even when we do visit family here we often visit the hotel, just to enjoy the gardens and admire the building and the ambience.
Although we may not spend one penny on these visits the treatment by the staff has always been the same as we experienced on this visit.
One word to describe this hotel FABULOUS.
LLoneThe Orchard Retreat & Spa is a serene and delightful escape, perfect for those seeking peace and relaxation. The staff is exceptionally welcoming, and the food is excellent, with delicious Kashmiri and international dishes. The lush surroundings, luxurious amenities, and warm hospitality make it an ideal spot for a quiet, rejuvenating stay. Highly recommended!
JJIMMY P CHAWLALocation very nice
Very hygienic and clean
The staff very Co-operative
specially the Calcutta girl on the front desk ANUSHMYA or something like that was such a kind , humble and versatile person she helped me so much in guiding
Foreigners who don't have pay tm or Google pay Pls take enough cash , no usd can change also
GGuest User1. Location nice 2. Hotel room nice 3. Hotel manager nice 4. Facilities inside room nice 5. Bathroom nice and big 6. Inside bathroom commode needs to be more clean, geaser sometimes not working well, else basin nice water nice. 7. Wifi nice 8. Bed blankets nice. Overall its a nice hotel for couple and family. I can give score 8/10 to the hotel.
GGuest User1. The bath tub was not cleaned properly
2. The trash was not taken out of the room
3. The dinner tables were mostly not clean and cutlery was missing. Dinner table cloth was never there.
4. Bathroom door was jam.
5. Carpet was very dirty
GGuest UserGood property with very good staff who is always eager to help. The food preparation is great and clean and tidy rooms. Few exceptional staff i encountered 1. Happy and yudhvir are awesome chauffeurs and make you feel like home. 2. Chef ankit and staff ganesh and tamanna are great in the cafe. Also happy to help and serve hot and tasty food. 3 the manager gaurav and front desk staff komal and kavya really helped us throughout the stay. I requested a late checkout as my transportation back home was delayed, they were happy to accommodate 4 sujeet in the spa worked wonders which this technique. Highly recommend for a family stay.
GGuest UserFabulous location, we were welcomed very warmly and the car was valet parked which was important as it was cold and raining.
We were offered a warm drink and a comfortable place to sit whilst the formalities of check in were completed.
We didn’t even have time to finish our drink before we were offered an upgraded room at no extra cost. WOW!
The room was spacious, beautifully dressed and we were shown our own private balcony with the most spectacular view and this was also very nicely furnished.
Everything was as we’d hoped and expected, because the hotel is EXPENSIVE, but we received exactly what we paid for.
All the staff were attentive, friendly and helpful.
Unfortunately the Pandemic has affected everyone and this hotel has had to do it’s best to survive these difficult times.
The facilities in the Spa have been cut back to save costs but when we went to use it the place was warmed and treatments were enhanced to ensure we were more than satisfied.
Luxury is expensive and we really enjoyed the pampering!!!
All I can say is that this hotel and the treatment of their guests is everything you would expect for the price you have to pay.
If wehad unlimited money we would stay only here when we visit Kashmir, which I do often to visit family.
Even when we do visit family here we often visit the hotel, just to enjoy the gardens and admire the building and the ambience.
Although we may not spend one penny on these visits the treatment by the staff has always been the same as we experienced on this visit.
One word to describe this hotel FABULOUS.
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