Hotels With spa in West Java, Indonesia

"This is the third time my family and I have had a staycation at JSI Resort. The reasons are its strategic location, spacious grounds with lots of green open spaces, and how incredibly kid-friendly it is. - The rooms are comfortable and clean. - There's a swimming pool, a super large playground, a mini zoo, and we can even play in the river. - The breakfast buffet is incredibly delicious and complete."

"Staff goes above and beyond to make our stay comfortable and enjoyable. They made up the towels and our kids’ stuffed animals all cute after cleaning our room. And, we left behind a few valuable things after checking out and they contacted us immediately and we were able to come back and get them so smoothly. Thank you!"

"We stayed 4 nights as a family with two children. Overall: an excellent family resort with genuinely outstanding staff — the friendliness was consistent everywhere we went, from check-in to restaurants to the spa, across the entire stay. Check-in & room: Check-in was long but handled in a friendly manner. Executive Suite 7501 is very spacious with a large bathroom and a very large balcony. Ideal layout for a family of four. Pools: Very large swimming pools with separate areas for kids and adults — this separation worked well for us. Damar Restaurant: We ate here for the Saturday ”Surf & Sear Live Robata Night” and daily breakfast. The dinner buffet is the widest I have seen in a hotel — huge variety, delicious and freshly cooked, in a cozy atmosphere with very attentive staff who helped us in every way. Kids ate free at the themed night (printed on the bill), drinks were included in the buffet price (iced tea, cold brew, iced latte, ginger fizz), and the ALL Accor membership 10% F&B discount was honored. One honest caveat: the advertised live robata grilling counter was absent our night because the restaurant was hosting a wedding, so it was effectively buffet-only and busy — if you're booking specifically for the live-grill experience, confirm no private event is scheduled. Breakfast (also at Damar): wide variety, same friendly staff, but very crowded on Sunday morning — noticeably calmer on weekdays. The resort clearly runs at full capacity on weekends with the Jakarta crowd. Mad Cow (steakhouse, Level 6): Quiet, relaxed atmosphere on our Sunday visit. Steaks are grilled on an open station, staff were very friendly and helped us choose. Fresh juices were good. Note it's a premium-priced venue — imported Australian 450g cuts at steakhouse prices — and alcohol-free per local regulations (mocktails and juices only). Spa: Very clean and relaxing. We took two treatments — a 90-minute Traditional Balinese massage and a 60-minute Deep Tissue — both excellent. Padi Pool & Bar: Good mocktail selection for a pool day. Practical notes: the resort suits families exceptionally well; GrabFood delivers to the lobby if you want variety; folio can be pre-settled the evening before an early checkout, which made our 06:30 departure effortless; roughly 2 hours from CGK airport (use the Kunciran toll route to avoid Jakarta traffic). Verdict: The staff make this resort — every single venue, every single day. We'd return."

"Average. The room wasn't huge but large enough. Modern, with plenty of USB-C outlets for charging devices. The bed was soft, and the pillows were plush and enormous. However, there was no room service menu, the mini-bar was empty, and most importantly, it wasn't well-insulated. You could hear the neighboring rooms, and even worse, at 4:00 AM, the Muezzin's call to prayer started. It felt like he was in the room with me. Who could sleep after that? So, no… I won't be coming back. Amen."

"This hotel has a beautiful view, all the staff are friendly, and the cleanliness and comfort are excellent. There are electric vehicle charging stations, but unfortunately, it seems the voltage isn't sufficient for two vehicles at once. Overall, though, it was a good and pleasant stay."

"Overall, it's great! All the facilities, rooms, and staff are excellent. The only minor issue is that the glasses in the room are sometimes dusty. Other than that, everything is good."

"Overall, I was quite satisfied with my first stay here. I happened to stay in an executive room, which was quite spacious and comfortable. However, the walk from the lobby to the room was quite long, and there was only one elevator access to the hotel rooms. Based on reviews, the pool was supposed to have a warm pool, but in reality, all the pools were cold. The biggest letdown was the breakfast; it was very disorganized with too few staff, not at all reflecting a 5-star hotel breakfast. Besides that, the facilities were quite limited."

"The hotel was so luxurious and elegant. Nice and clean. Convenient as the Shopping mall was next to the hotel. All the hotel staff were very friendly and helpful. Thank you Ms Maya and Mr Alfirdus for the special decorations for our anniversary. Even though I overlooked my check out date ,they managed to wait for my call and did not touch anything in the room yet. To confirm that I'm extended the stay or check out. Well done 👍 guys. I'm super happy staying at this hotel. My wife was surprised by the rose while we were taking our breakfast. She loved it so much 🙏. We definitely will come back again for our next trips."