Posted on Jul 18, 2026|Prestige Suite
Guest UserThe hotel was very clean. It's a shame we stayed for two nights and it was cloudy and hazy every day, so we didn't get to see the true beauty of Mount Lu. We stayed in a suite, which was perfect for a family with two kids. The beds were comfortable, and the air conditioning was surprisingly quiet, which is great for light sleepers. Perhaps due to the climate, there were a lot of small flying insects at night, but the staff were constantly cleaning them out of the pool, and the water was very clean. The Ivory Brunch downstairs was delicious, and the supermarket had plenty of options. The changing rooms by the pool were also exceptionally clean, and they even had skincare products available. Highly recommend!
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Price per night from:AED 1,068
Posted on Jul 28, 2026|Deluxe Family Twin Mountain
Wazi
I've been back home for a week, and I finally have time to write a detailed review of this hotel, named after the ancient Silla kingdom.
First, the good points, which are the only things I found worthwhile. The hotel is built into a cliff, boasting unique natural scenery. It cleverly integrates lush vegetation into one side of the hotel, creating a rich and layered temperate island characteristic. Strolling through it is incredibly relaxing. In the distance is the surging sea, and nearby are cliffs and a sandy beach – being there is truly enjoyable.
Now that I've covered the good, here are the things I found intolerable and unacceptable:
1. The room the hotel provided was not the one I booked. I had reserved a mountain-view room with a balcony, but they gave me a room without a balcony, and the window overlooked a parking lot.
2. After I requested a change, the hotel moved me to another room. It did have a balcony, but it was still near the parking lot.
3. What made me even angrier was that the hotel clearly hadn't cleaned thoroughly. In the new room, I found uncleaned hair in the sink and water stains in the bathroom. The picture shows hair in the basin.
4. After communicating with the hotel again through Trip.com, the hotel staff at the front desk was expressionless throughout, with dull eyes and mechanical service, showing no apology whatsoever. They showed me another room that was even worse than the current one. I had no choice but to ask the hotel staff to clean it again, and I ended up waiting for nearly two extra hours because of this.
5. The hotel breakfast was terrible. The local specialty food was extremely unappetizing and hard to swallow. The coffee used low-quality beans. There was an area that seemed to be for Chinese food, which was completely unrecognizable. The fruit selection was basic, truly basic. The only edible options were the Western food and ice cream, which were actually good.
Perhaps you might think my review is harsh, but given the room rate I paid, I feel I have the right to be this critical. And for breakfast, at nearly 300 RMB per person, honestly, 'basic' is the only word I can use, especially for the fruit.
The entire staff at the Shilla Hotel seemed to have a grim, tense, and deliberately distant demeanor, which was genuinely off-putting.
Overall, I'd say this hotel completely fails to meet expectations. Many areas need significant improvement. If I had to choose again, I definitely wouldn't stay here.
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Price per night from:AED 966
Posted on Jul 15, 2026
yangyang
The hotel environment was just okay, to be honest. We were assigned a ground-floor room, and you could walk straight out to the outside from the balcony door, which meant privacy was a bit lacking. There were tons of tour groups every day, making check-in a slow process. On our second day, nothing in the room was replenished. I'm pretty sure they only vacuumed the floor and made the bed. Nothing else was wiped down; stains on the mirror and dust on the desk were still there after housekeeping. I had to disinfect and wipe the toilet seat myself, or you'd better bring your own toilet cover, otherwise, you'll find it's dirty even after a quick wipe. Breakfast options were very limited, not much to choose from. Some staff were friendly, but others seemed annoyed by Chinese tourists. Besides being close to the theme park and water park, I generally wouldn't recommend it.
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Price per night from:AED 372
Posted on Jul 23, 2026|Deluxe Ocean Double Room
Guest UserSeamless check-in experience due to self check in kiosk. Staff was able to assist with storage of breast milk. Room was spacious with a spacious bath tub and a beautiful ocean view. However, gym was stuffy and no water filter or towels provided. So do take note. Basic gym equipments in a small room. Overall, still enjoyed my time here. If you’re a foreigner, do wait for the staff to finish checking your room before officially checking out. If you’re a local, I observed to be quite instant. So there is quite a local first, foreigners second service here. But to each its own. Just be patient and be happy.
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Price per night from:AED 347
Posted on Jun 6, 2026
Guest User
The condition and facilities of the accommodation were good for the price. There are many tourist attractions nearby, so you can explore quite a bit. There is also a small outdoor swimming pool, which was great for the kids to play in. I will definitely go again.
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Price per night from:AED 99
Posted on Aug 11, 2026|[No Parking] Executive Ocean Double Room
Bafaliyadefeng
I came to Jeju Island to watch a football match, and this hotel was my top pick after a lot of searching. Its location is great; you can take bus 600 directly there and it's just a few hundred meters walk. There are a lot of Western tourists, and the front desk service is excellent. The ocean view rooms have balconies with amazing views. The facilities are quite comprehensive, and it has a cozy vibe. There are also some coffee shops and small restaurants nearby. It's not far to walk to the city center or the Olle Market. The only downside is that the hills in Seogwipo can be a bit tiring to climb. Seobok Park is also right next door, and the beach isn't far either. The price is also fantastic value. Highly recommend this place when you're in Seogwipo.
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Price per night from:AED 119
Posted on Aug 1, 2026|65-sqm King Room
carson666
While there are many great hotels in Jeju, and a night at the JW Marriott can easily cost over 5,000 RMB, the Grand Hyatt offers the most reliable balance of price, location, and quality. Its location is truly its biggest advantage, situated in the iconic twin towers in the bustling heart of Jeju City, making the building instantly recognizable. Shilla Duty-Free Shop is just a ten-minute walk away, Lotte Duty-Free is also nearby, and a large E-Mart supermarket is right next door. There are countless cafes and small restaurants in the vicinity, so you can easily sort out all your dining, entertainment, and shopping needs within 500 meters of the hotel.
Overall Experience: Staying at the Grand Hyatt Jeju is stress-free, even if you don't speak Korean. The hotel is filled with Chinese signage – in the elevators, by restaurant entrances, and next to the pool – often more Chinese signs than Korean ones. The 220V power outlets in the room don't require an adapter, making this hotel practically the safest choice if it's your first time in Jeju. The large floor-to-ceiling windows offer a good view, and while it's not a sea view, the scenery outside is still pleasant. The room's interior is identical to the sea view rooms. Overall, I'm quite satisfied.
Address📍: 12 Noyeon-ro, Jeju Island, South Korea
Price💰: 1533 RMB for a 65 sq m King Room per night
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Price per night from:AED 680
Posted on Aug 11, 2026|Family Twin
Anonymous UserA wonderful family-friendly stay! Venga Stay offers clean, spacious rooms with two double beds and great distant views of the sea or mountains. It's tucked away from downtown next to a busy road, but the rooms and the communal area are surprisingly quiet.
The amenities are great—featuring a free swimming pool, (paid) bike rentals, a convenience store, and an on-site café. Just note that breakfast requires a day-ahead reservation (with a few good options available). The highlight, however, was the incredible staff who were always friendly and helpful. We would gladly stay here again!
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Price per night from:AED 101
Posted on Aug 1, 2026|Premier Family Twin Room (Garden View)
Yue♡
This was my second stay here, and this time I was assigned a room on the second floor with a very mediocre view. I'd recommend letting the hotel know your preferences before checking in to get a room with a better view, if available. Even though the hotel has been open for a long time, the facilities are very well maintained; the room was clean and tidy, and the carpet was spotless. The staff were all very friendly. When checking in and paying the deposit at the front desk, my UnionPay credit card didn't work, so I paid in cash, 100,000 Korean Won per night. The breakfast was good, but everyone wakes up quite early, so by 8:30 AM, there was already a queue. The pool, though not large, was a lot of fun for the kids, but it did get crowded, making it hard to find an empty spot. There's also a paid relaxation area next to it for 30,000 Korean Won for two hours. The hairdryer is an old model and takes a long time to dry your hair. Across from the hotel, next to Starbucks, there's a convenience store. If you're tired of the 7-Eleven by the entrance, you can check that one out; there's also an Olive Young there. The restaurant next to the hotel has a so-so ambiance. If you're looking for a BBQ place within walking distance, search for 'Pungno' on Dianping. If you're coming to Jeju Island for a relaxing vacation, this place is a good choice. However, if you're here for shopping and visiting various attractions, staying in the city center would be more convenient.
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Price per night from:AED 721
Posted on Jul 15, 2026
Guest UserAbsolutely loved this hotel! 1. The staff were all incredibly friendly and went above and beyond to help, even with a slight language barrier. 2. The hotel facilities are excellent, especially the large and safe swimming pool. 3. It's within walking distance to Pyo Seon Beach, which was clean and not too crowded. I'll definitely be back and will recommend it to all my friends!
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Price per night from:AED 790